How Knowledge Services Clustered Firms Leverage Different Channels of Local Knowledge Spillovers for Service Innovation

IF 2.6 4区 管理学 Q3 MANAGEMENT
Thi (Alice) N. B. Ngo, S. Thornton
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引用次数: 2

Abstract

ABSTRACT Built upon configuration theory, this study performs a Qualitative Comparative Analysis (QCA) to delineate alternative and sufficient configurations of local knowledge spillover (LKS) channels, that is, how informal interactions and spinoff, and absorptive capacity are combined to facilitate service innovation. Primary data was collected from the largest software outsourcing cluster in Vietnam in 2018, which provides a sample size of 42 firms. The findings imply that multiple configurations of different channels of LKS in conjunction with absorptive capacity can lead to service innovation. This study makes three important contributions. First, it contributes to the debate over the critical role of LKS and absorptive capacity in innovation by offering a more holistic, yet nuanced understanding of the causal mechanisms underlying service innovation. Second, this study sheds light on viable and equifinal pathways for enhancing innovation capabilities, therefore contributing to the literature on cluster upgrading and global service sourcing. Third, it provides some managerial implications for indigenous spinoff firms in developing countries seeking to innovate through the strategic use of LKS. 摘要 本文基于配置理论使用了量化比较分析的方法来区分两种本地只是溢出渠道的配置方法—可供替代的和充足的配置,也即非正式交往和衍生品,应如何与组织吸收能力相结合来促进服务创新。作者于2018年在越南最大的软件外包集群搜集了42家公司的数据。分析表明存在本地知识溢出不同渠道的多种配置方式,都可以与公司的吸收能力加以组合来达到服务创新的目的。
知识服务集群企业如何利用当地知识溢出的不同渠道进行服务创新
摘要基于配置理论,本研究进行了定性比较分析(QCA),以描述本地知识溢出(LKS)渠道的替代和充分配置,即非正式互动和衍生以及吸收能力如何结合起来促进服务创新。主要数据是从2018年越南最大的软件外包集群收集的,该集群提供了42家公司的样本量。研究结果表明,LKS不同渠道的多种配置以及吸收能力可以导致服务创新。这项研究有三个重要贡献。首先,它对服务创新背后的因果机制提供了更全面、更细致的理解,从而推动了关于LKS和吸收能力在创新中的关键作用的辩论。其次,这项研究揭示了提高创新能力的可行和平等的途径,从而为集群升级和全球服务采购的文献做出了贡献。第三,它为发展中国家寻求通过战略性使用LKS进行创新的本土衍生公司提供了一些管理启示。摘要 本文基于配置理论使用了量化比较分析的方法来区分两种本地只是溢出渠道的配置方法—可供替代的和充足的配置,也即非正式交往和衍生品,应如何与组织吸收能力相结合来促进服务创新。作者于2018年在越南最大的软件外包集群搜集了42家公司的数据。分析表明存在本地知识溢出不同渠道的多种配置方式,都可以与公司的吸收能力加以组合来达到服务创新的目的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.20
自引率
3.40%
发文量
41
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