Analyzing the impact of artificial intelligence on employee productivity: the mediating effect of knowledge sharing and well-being

IF 3.9 3区管理学 Q1 INDUSTRIAL RELATIONS & LABOR

Asia Pacific Journal of Human Resources Pub Date : 2023-06-29 DOI:10.1111/1744-7941.12385

Fatima Shaikh, Gul Afshan, Rana Salman Anwar, Zuhair Abbas, Khalil Ahmed Chana

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引用次数: 4

Abstract

Following social cognitive theory, the current study investigated the impact of artificial intelligence (AI) on employees' productivity in the healthcare sector. AI significantly facilitates the management of hospitals to vigilantly assess employees’ productivity and accurately analyze employees' characteristics, such as attitude, emotion and behavior. With the underlying mechanism of employee mental health and well-being, and knowledge sharing, the study has considered beneficial and harmful perspectives of AI in the workplace. The study also hypothesizes the important moderating role of technological leadership. The data was collected from 184 doctors in Pakistan's major hospitals. Partial least squares (PLS) results support a direct relationship between AI and employee productivity. The findings also supported the underlying mechanism of knowledge sharing and mental health and well-being in the relationship between AI and employee productivity. However, the technological leadership moderating effect was found to be insignificant. It opens an important avenue for this further research and future directions.

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分析人工智能对员工生产力的影响：知识共享和幸福感的中介效应

根据社会认知理论，目前的研究调查了人工智能(AI)对医疗保健行业员工生产力的影响。人工智能极大地促进了医院管理层对员工生产力的警惕评估，并准确分析员工的态度、情绪和行为等特征。基于员工心理健康和幸福的潜在机制，以及知识共享，本研究考虑了人工智能在工作场所的有益和有害的角度。研究还假设了技术领导的重要调节作用。这些数据是从巴基斯坦主要医院的184名医生那里收集的。偏最小二乘(PLS)结果支持人工智能和员工生产力之间的直接关系。研究结果还支持了人工智能与员工生产力之间的知识共享、心理健康和福祉的潜在机制。而技术领先的调节作用不显著。这为该领域的进一步研究和未来发展方向开辟了一条重要的途径。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Asia Pacific Journal of Human Resources Multiple-

CiteScore

7.20

自引率

9.40%

发文量

期刊介绍： The Asia Pacific Journal of Human Resources adheres to a rigorous double-blind reviewing policy in which the identity of both the reviewer and author are always concealed from both parties. Asia Pacific Journal of Human Resources is an applied, peer-reviewed journal which aims to communicate the development and practice of the field of human resources within the Asia Pacific region. The journal publishes the results of research, theoretical and conceptual developments, and examples of current practice. The overall aim is to increase the understanding of the management of human resource in an organisational setting.