Spinning interactional plates: Managing multicommunication behind the screen of Facebook

IF 2.1 2区 文学 Q2 COMMUNICATION
H. Ditchfield
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引用次数: 0

Abstract

Multicommunication is a form of multitasking that involves engaging in two or more interactional activities simultaneously. Technological features of mediated communication make multicommunication more practical, yet it is questioned whether the quality of our interactions is upheld when interpersonal engagement is split. This paper addresses this concern by asking whether interactional techniques are employed by multicommunicators in the context of Facebook and what this means for the quality of our online interactions. Building on previous multicommunication research, this paper examines how multicommunication is managed behind the screen: that is, how interlocutors move between overlapping conversations rather than the organisation within conversations themselves. In doing this, this paper extends the Goffmanian concept of ‘participatory roles’, arguing that multicommunicators adopt the role of a ‘manager’ to move between numerous conversation threads. Through presenting screen capture data of Facebook Messenger interactions, and drawing on micro analytic methods, it is revealed how Facebook users work to simplify their interactions when multicommunicating whilst simultaneously preserving interactional complexity.
旋转互动板块:管理Facebook屏幕背后的多重交流
多重通信是一种多任务的形式,包括同时参与两个或更多的互动活动。媒介沟通的技术特征使多重沟通更加实用,然而,当人际交往被分割时,我们的互动质量是否得到维持,这是一个问题。本文通过询问在Facebook的背景下,多传播者是否使用了互动技术,以及这对我们在线互动的质量意味着什么,来解决这个问题。基于先前的多通信研究,本文探讨了多通信是如何在屏幕后面管理的:也就是说,对话者如何在重叠的对话之间移动,而不是对话本身的组织。在此过程中,本文扩展了Goffmanian的“参与性角色”概念,认为多沟通者采用“管理者”的角色在众多对话线程之间移动。通过呈现Facebook Messenger交互的屏幕截图数据,并利用微分析方法,揭示了Facebook用户如何在多通信时简化他们的交互,同时保持交互的复杂性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Discourse & Communication
Discourse & Communication COMMUNICATION-
CiteScore
3.30
自引率
5.30%
发文量
41
期刊介绍: Discourse & Communication is an international, peer-reviewed journal that publishes articles that pay specific attention to the qualitative, discourse analytical approach to issues in communication research. Besides the classical social scientific methods in communication research, such as content analysis and frame analysis, a more explicit study of the structures of discourse (text, talk, images or multimedia messages) allows unprecedented empirical insights into the many phenomena of communication. Since contemporary discourse study is not limited to the account of "texts" or "conversation" alone, but has extended its field to the study of the cognitive, interactional, social, cultural.
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