Analysis of User Acceptance of Open Source Software (OSS) Using Task Technology Fit (TTF) and Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) Model

Stephanie Ngadiman, Nurul Mutiah, Renny Puspita Sari
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Abstract

OSS OPAC UNTAN is a joint catalog used to carry out the collection search process at the Tanjungpura University library. However, there are still many shortcomings of the system that are felt by users and librarians, such as a less interactive display and less accurate information. This indirectly affects users in using the system, so this research was conducted to determine the extent of user acceptance of OSS OPAC UNTAN and what factors influence users in using OSS OPAC UNTAN. The model used is the integration of the Task Technology Fit (TTF) model and the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2). The data analysis technique uses the Partial Least Square–Structural Equation Modeling (PLS-SEM) approach with the help of SmartPLS 3 tools. The results of this study indicate that there are 5 accepted hypotheses from 12 hypotheses that have been built with the Habit model factor, Task Technology Fit, Effort Expectancy, Performance Expectancy, and Technology Characteristics have a significant effect on user acceptance. The results of the research are an evaluation of the UNTAN OPAC OSS in the hope that it can be used as a decision-making for the developer in improving the characteristics of technology, features, and services so that they can be utilized by users and operate optimally.Keywords: User Acceptance, OPAC, PLS-SEM, TTF, UTAUT 2
使用任务技术拟合(TTF)和技术接受与使用统一理论2(UTAUT2)模型分析开放源码软件(OSS)的用户接受度
OSS OPAC UNTAN是一个联合目录,用于在丹绒普拉大学图书馆进行藏品搜索过程。然而,该系统仍然存在许多缺点,用户和图书馆员都感受到了这些缺点,例如交互式显示较少,信息不准确。这间接影响了用户对系统的使用,因此本研究旨在确定用户对OSS OPAC UNTAN的接受程度,以及哪些因素影响用户使用OSS OPAC UNTAN。所使用的模型是任务-技术匹配(TTF)模型和技术接受和使用统一理论2(UTAUT2)的集成。数据分析技术在SmartPLS 3工具的帮助下使用偏最小二乘-结构方程建模(PLS-SEM)方法。本研究的结果表明,在习惯模型因子、任务技术匹配度、努力预期、绩效预期和技术特征对用户接受度有显著影响的12个假设中,有5个被接受的假设。研究结果是对UNTAN OPAC OSS的评估,希望它可以作为开发人员改进技术、功能和服务特性的决策,以便用户能够利用这些特性并进行最佳操作。关键词:用户接受度,OPAC,PLS-SEM,TTF,UTAUT2
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