Investigation of the Effects of Knowledge Management on Organizational Performance Through Human Resource Management as Mediator

Q2 Business, Management and Accounting

Business Perspectives and Research Pub Date : 2023-04-17 DOI:10.1177/22785337221148567

M. Khalilzadeh, S. A. Banihashemi, Arman Bahari

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Abstract

This research seeks to examine and distinguish the factors influencing empowerment and exertion of knowledge management along with the effect of knowledge management on organizational performance. In addition, this paper investigates human capital as mediator between the relationship of knowledge management and organizational performance. The conceptual model was extended based on the literature review. The primary data were gathered using a questionnaire comprising 48 questions distributed to the personnel of all branches of one of the largest private banks in Iran. Three hundred sixty-one questionnaires were randomly distributed among the personnel, and 334 questionnaires were answered. The gathered data were examined through SPSS and SMART PLS. The results demonstrated the positive impacts of variables including structure, organizational technology, strategy, culture, and trust on organizational knowledge management under study. Moreover, knowledge management directly affects the performance of the organization and through human resource management as mediator. This study motivates the managers and personnel to exploit the accessible organizational assets for enhancing knowledge management practices as well as human resources as the most exquisite organizational capitals.

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以人力资源管理为中介考察知识管理对组织绩效的影响

本研究旨在检验和区分影响知识管理授权和运用的因素，以及知识管理对组织绩效的影响。此外，本文还研究了人力资本作为知识管理与组织绩效关系的中介。在文献综述的基础上对概念模型进行了扩展。主要数据是使用一份问卷收集的，该问卷包括48个问题，分发给伊朗最大的私人银行之一的所有分行的人员。在员工中随机发放了361份问卷，共回答334份问卷。收集的数据通过SPSS和SMART PLS进行检验。研究结果表明，结构、组织技术、战略、文化和信任等变量对所研究的组织知识管理具有积极影响。此外，知识管理直接影响组织的绩效，并通过人力资源管理作为中介。本研究激励管理者和人员利用可获得的组织资产来加强知识管理实践，并将人力资源作为最精致的组织资本。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Business Perspectives and Research Business, Management and Accounting-Business and International Management

CiteScore

5.00

自引率

0.00%

发文量

期刊介绍： Business Perspectives and Research (BPR) aims to publish conceptual, empirical and applied research. The empirical research published in BPR focuses on testing, extending and building management theory. The goal is to expand and enhance the understanding of business and management through empirical investigation and theoretical analysis. BPR is also a platform for insightful and theoretically strong conceptual and review papers which would contribute to the body of knowledge. BPR seeks to advance the understanding of for-profit and not-for-profit organizations through empirical and conceptual work. It also publishes critical review of newly released books under Book Review section. The aim is to popularize and encourage discussion on ideas expressed in newly released books connected to management and allied disciplines. BPR also periodically publishes management cases grounded in theory, and communications in the form of research notes or comments from researchers and practitioners on published papers for critiquing and/or extending thinking on the area under consideration. The overarching aim of Business Perspectives and Research is to encourage original/innovative thinking through a scientific approach.