Tecnoestrés en población mexicana y su relación con variables sociodemográficas y laborales

Abstract

Objective: To measure the relationship between sociodemographic variables, labor variables, andtechnology frequency of use with the level of technostress experiences such as techno-anxiety,techno-fatigue, and techno-addiction, using a sample of Mexican adolescents, youth, and adults. Method: The participants of the study were 981 Mexican nationals aged 13–69. The scales implementedto measure technostress and techno-addiction were the ones used in Cazares & Villavicencio (2019)and a sociodemographic and labor variables questionnaire created by the authors, implemented usingGoogle’s form tool. Data obtained were subjected to a descriptive, correlational, and inferential levelanalysis (Kerlinger & Lee, 2002), using the statistical software SPSS v.20. Results: Regarding techno-fatigue, the results showed significant differences on the basis of sex (U= 104026.50, p = 0.037) and seniority [χ2(3) = 11.213, p = 0.011] and a marginal significance on thebasis of marital status (U = 78329.00, p = .058). Regarding techno-addiction, significant differenceswere found on the basis of marital status (U = 76121.50, p = 0.012) and occupation [χ2(2) = 4.698, p =0.008]. Regarding techno-anxiety, significant differences were found on the basis of company type (U =61348.00, p = 0.049). Finally, it was found that people who received better schooling, such as directors and independent entrepreneurs, showed greater techno-anxiety, techno-fatigue, and techno-addiction. Conclusions: The results confirm that technostress is prevalent in Mexico. In addition, there is a confirmedrelationship between technostress experiences, sociodemographic variables (sex, marital status,occupation, and schooling), and labor variables (seniority, company type, and position level). The resultsconstitute the first technostress research contributions in Mexico, a country that encourages the use oftechnology.