Moderator role of subjective well-being in the impact of COVID-19 fear on hotel employees’ intention to leave

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2022-02-21 DOI:10.1080/15332845.2022.2015232

Ahmet Maşlakcı, Lütfi Sürücü, Harun Şeşen

引用次数: 5

Abstract

Abstract The novel coronavirus (COVID-19) outbreak has significantly impacted hotel employees’ mental, emotional, and psychological well-being. This study examines the impact of COVID-19-fueled fears on hospitality workers’ turnover intentions, specifically subjective well-being as a potential moderator variable. Of the 500 U.S. hotel employees contacted, 326 responded. They demonstrated that COVID-19-related fears significantly influenced hotel employees’ turnover intentions. The study concludes that hotel employees’ subjective well-being should be promoted to alleviate the emotional and mental health problems caused by the fear of COVID-19 in order to reduce the number of employees willing to quit.

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主观幸福感在COVID-19恐惧对酒店员工离职意愿影响中的调节作用

摘要新型冠状病毒（新冠肺炎）的爆发对酒店员工的精神、情绪和心理健康产生了重大影响。这项研究考察了新冠肺炎引发的恐惧对酒店员工离职意图的影响，特别是主观幸福感作为潜在的调节变量。500人中联系了美国酒店员工，326人回复。他们证明，与新冠肺炎相关的恐惧显著影响了酒店员工的离职意愿。该研究得出结论，应促进酒店员工的主观幸福感，以缓解因担心新冠肺炎而导致的情绪和心理健康问题，从而减少愿意辞职的员工人数。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement