Fun or Frustration: Modelling Discontinuance Intention of Social Media Users

Q3 Computer Science

International Journal of Electronic Commerce Studies Pub Date : 2020-10-03 DOI:10.7903/ijecs.1823

Imran Mahmud, S. Das, Sharmin Ahmed, Siew Ching J-Ho, Tarnima Warda Andalib

引用次数: 2

Abstract

Excessive usage of social network services (SNS) can lead to exhaustion and frustration, which, in turn, can induce SNS discontinuance intention. In this study, the negative factors when using SNS are empirically tested. We constructed a research model that explores the effects of social overload, disclosure, and pattern of SNS use on SNS-induced exhaustion and frustration. We also examined the influence of exhaustion and frustration on SNS discontinuance intention. An empirical study of 170 SNS users from Bangladesh provides support for our hypotheses. Partial least squares algorithm is implemented to test the hypotheses. The result reveals significant influence of frustration on SNS discontinuance intention. The paper contributes by identifying several factors. Both theoretical and practical implications are discussed.

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乐趣还是挫折：社交媒体用户中断意向的建模

过度使用社交网络服务会导致疲惫和沮丧，进而引发社交网络服务的中止意向。在本研究中，对使用SNS时的负面因素进行了实证检验。我们构建了一个研究模型，探讨了社交超负荷、信息披露和社交网络使用模式对社交网络引发的疲惫和沮丧的影响。我们还考察了疲惫和挫折对SNS中止意向的影响。一项针对孟加拉国170名社交网络用户的实证研究为我们的假设提供了支持。采用偏最小二乘算法对假设进行检验。结果表明，挫折感对社交网络中断意向有显著影响。本文通过确定几个因素作出了贡献。讨论了理论意义和实践意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Electronic Commerce Studies Computer Science-Computer Science Applications

CiteScore

1.40

自引率

0.00%

发文量

期刊介绍： The IJECS is a double-blind referred academic journal for all fields of Electronic Commerce. To serve as an international platform, the IJECS encourages manuscript submissions from authors all around the world. As a multi-discipline journal, The IJECS welcome both technology oriented and business oriented electronic commerce research articles. The purpose of the International Journal of Electronic Commerce Studies is to promote electronic commerce research and provide worldwide scholars a place to publish their innovative work in electronic commerce. To be published in the journal, the manuscript must make strong empirical, theoretical, or practical contributions and highlight the significance of the contributions to the electronic commerce field. Thus, preference is given to submissions that test, extend, or build strong theoretical frameworks for electronic commerce theory, electronic commerce system development, and electronic commerce practice. The journal is not tied to any particular national context; the geographic distribution of authors publishing in the journal came from countries around the world. Articles introducing cases of innovative applications in electronic commerce around the world are also published in the journal. The journal provides scholars opportunities to realize the electronic commerce research and development around the world. Articles in the International Journal of Electronic Commerce Studies will include, but are not limited to the following areas.