Developing design principles for the implementation of AI in PSM: An investigation with expert interviews

IF 6.8 2区管理学 Q1 MANAGEMENT

Journal of Purchasing and Supply Management Pub Date : 2023-06-01 DOI:10.1016/j.pursup.2023.100846

Dennis Meyer, Michael Henke

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引用次数: 2

Abstract

The use of artificial intelligence (AI) in purchasing and supply management (PSM) has great potential, e.g. for automating processes and supporting PSM employees. Nevertheless, the number of realized AI use cases in PSM is still limited, and mostly in large companies. This paper examines first requirements for the implementation of AI in PSM. Second, design principles are developed on the basis of the identified requirements. Third, exemplary AI use cases in PSM are presented. For this purpose, a literature analysis is first conducted and followed by interviews with 17 PSM and technology experts. Finally, 40 requirements for the implementation of AI in PSM are developed from the conducted expert interviews. Based on these 40 requirements, ten design principles are developed in the sense of the design science research (DSR) approach to describe the relevant activities for the implementation of AI in PSM. The artifacts developed in this paper will contribute to the implementation of AI in PSM. The applicable research results should facilitate the transfer of knowledge into practice and contribute to the establishment of the DSR method in PSM research.

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开发在PSM中实施人工智能的设计原则:一项专家访谈调查

在采购和供应管理(PSM)中使用人工智能(AI)具有巨大的潜力，例如自动化流程和支持PSM员工。然而，在PSM中实现的AI用例的数量仍然有限，而且主要是在大公司中。本文考察了在PSM中实现人工智能的首要要求。其次，在确定需求的基础上制定设计原则。第三，给出了PSM中典型的AI用例。为此，首先进行文献分析，然后对17位PSM和技术专家进行访谈。最后，通过专家访谈，提出了在PSM中实施人工智能的40项要求。基于这40个要求，在设计科学研究(DSR)方法的意义上开发了10个设计原则，以描述在PSM中实施AI的相关活动。本文开发的工件将有助于人工智能在PSM中的实现。适用的研究成果应有助于知识向实践的转移，并有助于在PSM研究中建立DSR方法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Purchasing and Supply Management MANAGEMENT-

CiteScore

10.30

自引率

18.00%

发文量

审稿时长

70 days

期刊介绍： The mission of the Journal of Purchasing & Supply Management is to publish original, high-quality research within the field of purchasing and supply management (PSM). Articles should have a significant impact on PSM theory and practice. The Journal ensures that high quality research is collected and disseminated widely to both academics and practitioners, and provides a forum for debate. It covers all subjects relating to the purchase and supply of goods and services in industry, commerce, local, national, and regional government, health and transportation.