{"title":"Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective","authors":"N. Gupta, S. Prakash, Ashish Kumar","doi":"10.33889/ijmems.2023.8.5.051","DOIUrl":null,"url":null,"abstract":"The goal of this study is to identify and evaluate key success factors (CSF) for unorganized retail supply chain management (UORSCM). The interpretative structural modelling (ISM) approach is applied for analyzing the CSFs. In India, the unorganized fast-moving consumer goods (FMCG) retail sector occupies a sizable amount of space and makes a significant GDP contribution. A total of 13 CSFs are analyzed, and to determine their driving and dependency power, MICMAC analysis is carried out. The outcome demonstrates that unorganized retailing suffers a variety of difficulties, like, the arrival of new competitors, product substitution, supplier problems, buyer threats, an increase in organized retailers, and co-manufacturer threats, in developing country settings. The factors with the highest positive impact are service quality in FMCG retail, time management at stores, product quality, and spoilage adjustment in retail. The factors, service quality in retail, time management at stores, and product quality have resulted in the highest driving power and lowest dependence power to attain the desired performance of UORSCM. The study’s findings also indicate that by focusing on these factors, unorganized retailers can efficiently handle customers.","PeriodicalId":44185,"journal":{"name":"International Journal of Mathematical Engineering and Management Sciences","volume":null,"pages":null},"PeriodicalIF":1.3000,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Mathematical Engineering and Management Sciences","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.33889/ijmems.2023.8.5.051","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"ENGINEERING, MULTIDISCIPLINARY","Score":null,"Total":0}
引用次数: 0
Abstract
The goal of this study is to identify and evaluate key success factors (CSF) for unorganized retail supply chain management (UORSCM). The interpretative structural modelling (ISM) approach is applied for analyzing the CSFs. In India, the unorganized fast-moving consumer goods (FMCG) retail sector occupies a sizable amount of space and makes a significant GDP contribution. A total of 13 CSFs are analyzed, and to determine their driving and dependency power, MICMAC analysis is carried out. The outcome demonstrates that unorganized retailing suffers a variety of difficulties, like, the arrival of new competitors, product substitution, supplier problems, buyer threats, an increase in organized retailers, and co-manufacturer threats, in developing country settings. The factors with the highest positive impact are service quality in FMCG retail, time management at stores, product quality, and spoilage adjustment in retail. The factors, service quality in retail, time management at stores, and product quality have resulted in the highest driving power and lowest dependence power to attain the desired performance of UORSCM. The study’s findings also indicate that by focusing on these factors, unorganized retailers can efficiently handle customers.
期刊介绍:
IJMEMS is a peer reviewed international journal aiming on both the theoretical and practical aspects of mathematical, engineering and management sciences. The original, not-previously published, research manuscripts on topics such as the following (but not limited to) will be considered for publication: *Mathematical Sciences- applied mathematics and allied fields, operations research, mathematical statistics. *Engineering Sciences- computer science engineering, mechanical engineering, information technology engineering, civil engineering, aeronautical engineering, industrial engineering, systems engineering, reliability engineering, production engineering. *Management Sciences- engineering management, risk management, business models, supply chain management.