Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective

IF 1.3 Q3 ENGINEERING, MULTIDISCIPLINARY
N. Gupta, S. Prakash, Ashish Kumar
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引用次数: 0

Abstract

The goal of this study is to identify and evaluate key success factors (CSF) for unorganized retail supply chain management (UORSCM). The interpretative structural modelling (ISM) approach is applied for analyzing the CSFs. In India, the unorganized fast-moving consumer goods (FMCG) retail sector occupies a sizable amount of space and makes a significant GDP contribution. A total of 13 CSFs are analyzed, and to determine their driving and dependency power, MICMAC analysis is carried out. The outcome demonstrates that unorganized retailing suffers a variety of difficulties, like, the arrival of new competitors, product substitution, supplier problems, buyer threats, an increase in organized retailers, and co-manufacturer threats, in developing country settings. The factors with the highest positive impact are service quality in FMCG retail, time management at stores, product quality, and spoilage adjustment in retail. The factors, service quality in retail, time management at stores, and product quality have resulted in the highest driving power and lowest dependence power to attain the desired performance of UORSCM. The study’s findings also indicate that by focusing on these factors, unorganized retailers can efficiently handle customers.
确保当代无组织零售供应链的成功——一个发展中国家的视角
本研究的目的是确定和评估无组织零售供应链管理的关键成功因素。解释性结构建模(ISM)方法被应用于CSF的分析。在印度,无组织的快速消费品零售业占据了相当大的空间,并对GDP做出了重大贡献。共分析了13个CSF,为了确定它们的驱动力和依赖力,进行了MICMAC分析。结果表明,在发展中国家,无组织零售业面临各种困难,如新竞争对手的到来、产品替代、供应商问题、买家威胁、有组织零售商的增加以及联合制造商的威胁。积极影响最大的因素是快速消费品零售业的服务质量、商店的时间管理、产品质量和零售业的变质调整。零售业的服务质量、商店的时间管理和产品质量等因素导致了实现UORSCM所需性能的最高驱动力和最低依赖力。研究结果还表明,通过关注这些因素,无组织的零售商可以有效地处理客户。
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来源期刊
CiteScore
3.80
自引率
6.20%
发文量
57
审稿时长
20 weeks
期刊介绍: IJMEMS is a peer reviewed international journal aiming on both the theoretical and practical aspects of mathematical, engineering and management sciences. The original, not-previously published, research manuscripts on topics such as the following (but not limited to) will be considered for publication: *Mathematical Sciences- applied mathematics and allied fields, operations research, mathematical statistics. *Engineering Sciences- computer science engineering, mechanical engineering, information technology engineering, civil engineering, aeronautical engineering, industrial engineering, systems engineering, reliability engineering, production engineering. *Management Sciences- engineering management, risk management, business models, supply chain management.
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