Online employer reviews: A glimpse into the employer-brand benefits of working in the Las Vegas hotel/casino industry

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2021-07-03 DOI:10.1080/15332845.2021.1923927

Patricia Callanan Coaley

引用次数: 3

Abstract

Abstract Employer review websites are rising in popularity as credible sources for researching potential employers. Employer reviews can not only influence job seekers but also offer a glimpse into an organization’s employer-brand benefits. This qualitative study explored employee reviews posted on the Glassdoor and Indeed web pages of four Las Vegas hotel/casino corporations. The results revealed that three employer-brand benefits appeared in the reviews as both positive and negative attributes of employment: (1) functional, (2) economic, and (3) psychological. The findings from this study have implications for both marketing and H.R. practitioners and contribute to the growing body of employer-branding literature.

查看原文本刊更多论文

在线雇主评论：在拉斯维加斯酒店/赌场行业工作的雇主品牌优势一瞥

雇主评论网站作为研究潜在雇主的可靠来源，越来越受欢迎。雇主评价不仅可以影响求职者，还可以让我们了解到一个组织的雇主品牌利益。这项定性研究调查了四家拉斯维加斯酒店/赌场公司发布在Glassdoor和Indeed网站上的员工评价。结果显示，雇主品牌利益在就业的正面和负面属性中表现为:(1)功能属性、(2)经济属性和(3)心理属性。这项研究的发现对市场营销和人力资源从业者都有影响，并有助于不断增长的雇主品牌文献。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement