The Impact of Boundary Spanning by Public Managers on Collaboration and Infrastructure Project Performance

IF 2.2 3区管理学 Q2 PUBLIC ADMINISTRATION

Public Performance & Management Review Pub Date : 2022-10-31 DOI:10.1080/15309576.2022.2137212

Shreya Anna Satheesh, S. Verweij, I. van Meerkerk, Tim Busscher, J. Arts

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引用次数: 5

Abstract

Abstract The public sector is increasingly collaborating with the private sector in the development of large-scale public infrastructure projects. However, the difficulties arising due to working across organizational boundaries are often detrimental to project performance. This article argues that boundary-spanning activities can enhance the quality of collaboration and subsequently the performance of projects. Boundary spanners utilize relational governance mechanisms and undertake conscious endeavors for building interorganizational relationships by engaging in activities, such as coordination and communication with the stakeholders. The data for this study are composed of 158 survey responses from lead public managers involved in Dutch national public infrastructure projects. The data are analyzed using structural equation modeling. The study demonstrates that the quality of collaboration has a significant impact on the performance of the project during the implementation phase. Further, we find that the different boundary-spanning activities are interconnected and that they have a significant positive relationship on project performance, with a mediating effect of collaboration. The study concludes that, and shows how boundary spanners are vital to the collaborative processes through which public infrastructure projects are implemented.

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公共管理者边界跨越对协作和基础设施项目绩效的影响

摘要在开发大型公共基础设施项目方面，公共部门正越来越多地与私营部门合作。然而，由于跨越组织边界工作而产生的困难往往不利于项目绩效。本文认为，跨越边界的活动可以提高合作的质量，从而提高项目的绩效。边界管理人员利用关系治理机制，通过参与与利益相关者的协调和沟通等活动，有意识地努力建立组织间关系。本研究的数据由参与荷兰国家公共基础设施项目的主要公共管理人员的158份调查回复组成。使用结构方程建模对数据进行分析。研究表明，合作质量对项目实施阶段的绩效有重大影响。此外，我们发现不同的跨界活动是相互关联的，它们对项目绩效有显著的正向关系，并具有协作的中介作用。该研究得出结论，并表明边界扳手对实施公共基础设施项目的合作过程至关重要。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Public Performance & Management Review PUBLIC ADMINISTRATION-

CiteScore

5.50

自引率

16.10%

发文量

期刊介绍： Public Performance & Management Review (PPMR) is a leading peer-reviewed academic journal that addresses a broad array of influential factors on the performance of public and nonprofit organizations. Its objectives are to: Advance theories on public governance, public management, and public performance; Facilitate the development of innovative techniques and to encourage a wider application of those already established; Stimulate research and critical thinking about the relationship between public and private management theories; Present integrated analyses of theories, concepts, strategies, and techniques dealing with performance, measurement, and related questions of organizational efficacy; and Provide a forum for practitioner-academic exchange. Continuing themes include, but are not limited to: managing for results, measuring and evaluating performance, designing accountability systems, improving budget strategies, managing human resources, building partnerships, facilitating citizen participation, applying new technologies, and improving public sector services and outcomes. Published since 1975, Public Performance & Management Review is a highly respected journal, receiving international ranking. Scholars and practitioners recognize it as a leading journal in the field of public administration.