Toward pro-environmental performance in the hospitality industry: empirical evidence on the mediating and interaction analysis

IF 11.9 1区管理学 Q1 BUSINESS

Journal of Hospitality Marketing & Management Pub Date : 2022-01-05 DOI:10.1080/19368623.2022.2019650

Mahlagha Darvishmotevali, L. Altınay

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引用次数: 8

Abstract

ABSTRACT Informed by the social exchange, environmental identity, and value-belief-norm theories, this study is the first to examine the mediating and interaction mechanisms of green human resource management (HRM) practices, connectedness to nature, and conscientiousness on employees’ pro-environmental performance (P-EP) in the context of hospitality in Kazakhstan (Almaty), Central Asia. The data were collected from 220 employees of four- and five-star hotels. Reliability, construct validity, and the proposed hypotheses were tested using AMOS 26.0. The results reveal that green HRM positively affects two types of employees’ P-EP: task-related and proactive. The findings also confirm the mediating role of connectedness to nature in the relationship between green HRM and employees’ task and proactive P-EP. Furthermore, interaction analyses show that conscientiousness strengthens the impact of green HRM on employees’ proactive P-EP. The managerial takeaways of this study will help to embed and implement green philosophy and environmentally friendly practices in the hospitality industry.

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酒店业的环保绩效：中介和互动分析的经验证据

基于社会交换、环境认同和价值信念规范理论，本研究首次探讨了中亚哈萨克斯坦(阿拉木图)酒店业绿色人力资源管理(HRM)实践、与自然的连通性和责任心对员工亲环境绩效(P-EP)的中介作用机制。这些数据是从四星级和五星级酒店的220名员工中收集的。采用AMOS 26.0对信度、结构效度和提出的假设进行检验。结果表明，绿色人力资源管理对任务型和主动性两类员工的P-EP有正向影响。研究结果还证实了与自然的连通性在绿色人力资源管理与员工任务和主动P-EP之间的关系中的中介作用。此外，交互作用分析表明，责任心增强了绿色人力资源管理对员工主动性P-EP的影响。本研究的管理要点将有助于在酒店业中嵌入和实施绿色理念和环保实践。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Hospitality Marketing & Management Multiple-

CiteScore

20.90

自引率

6.40%

发文量

期刊介绍： The Journal of Hospitality Marketing & Management serves as a peer-reviewed platform dedicated to advancing understanding, practice, and education in hospitality marketing and management. It strives to foster the development of knowledge and theory by promoting new ideas, models, approaches, and paradigms. Embracing a multifaceted approach that spans administrative disciplines, liberal arts, and social sciences, the journal disseminates knowledge through high-quality, peer-reviewed research papers, reports, and book reviews. It stands as a unique forum for the community of students, academics, and practitioners who share a common interest and commitment to the field of hospitality marketing and management.