Conceptualising Silence in External Corporate Communication: A Case Study of Pakistan

IF 4.1 4区 管理学 Q2 MANAGEMENT
F. Yusuf, A. Yousaf, M. Ishaque, W. Umrani
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引用次数: 0

Abstract

Although existing research has extensively explored corporate disclosure, a very little is known about why corporate organisations may remain silent while communicating with their external audiences. This study offers a definition of corporate silence and develops a conceptual framework for the study of silence in the narrative communication of corporate organisations. We develop a typology based on the forms and motivations for corporate silence in written corporate documents. Data was gathered from 26 interviews with senior managers from regulatory bodies, audit firms and listed companies in Pakistan and a grounded theory approach was used for data analysis. We postulate that self-protection from fear and discomfort, cooperation, managerial opportunism, apathy, and resistance are the prime motivators of corporate silence. The analysis also leads to the development of five different forms of silence: (1) defensive; (2) prosocial; (3) opportunistic; (4) authoritative; and (5) counteractive.
企业外部沟通中沉默的概念化:以巴基斯坦为例
尽管现有的研究已经广泛探讨了企业披露,但对于企业组织在与外部受众沟通时可能保持沉默的原因,人们知之甚少。本研究提供了企业沉默的定义,并为研究企业组织叙事传播中的沉默提供了一个概念框架。我们根据书面公司文件中公司沉默的形式和动机开发了一种类型学。数据来自对巴基斯坦监管机构、审计公司和上市公司高级管理人员的26次采访,数据分析采用了有根据的理论方法。我们假设,自我保护免受恐惧和不适、合作、管理机会主义、冷漠和抵抗是企业沉默的主要动机。该分析还导致了五种不同形式的沉默:(1)防御性;(2) 亲社会;(3) 机会主义;(4) 权威性;和(5)反作用。
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来源期刊
CiteScore
8.30
自引率
0.00%
发文量
17
期刊介绍: The Journal of Management Inquiry, sponsored by the Western Academy of Management, is a refereed journal for scholars and professionals in management, organizational behavior, strategy, and human resources. Its intent is to explore ideas and build knowledge in management theory and practice, with a focus on creative, nontraditional research as well as key controversies in the field. The journal seeks to maintain a constructive balance between innovation and quality, and at the same time widely define the forms that relevant contributions to the field can take. JMI features six sections: Meet the Person, Provocations, Reflections on Experience, Nontraditional Research, Essays, and Dialog.
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