Outcome-based contracting and gaming practices in marketised public employment services. Dilemmas from the Italian case

IF 2.6 3区社会学 Q3 PUBLIC ADMINISTRATION

Journal of Social Policy Pub Date : 2023-01-19 DOI:10.1017/s0047279422001003

G. Scarano

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Abstract

Concerns about the unintended effects of marketised public employment services are increasingly expressed because there is mounting evidence that such services are frequently characterised by various gaming practices on the part of their providers. To prevent these unintended consequences, payment-by-result approaches have been progressively strengthened. The aim of the research reported in this article was to investigate the extent to which such approaches are able to make service providers accountable for client outcomes. The study used two Italian regional cases in order to compare different and alternative contracting arrangements: Lombardy (outcome-based payments), and Emilia-Romagna (fixed payments). Drawing on rich administrative databases, the analysis relied on a quantitative methodology based on propensity score matching and logistic regressions. Even if outcome-based contracting can make service providers financially accountable for the service outcome, the results of the analysis show that it does not sufficiently prevent gaming practices, resulting in inequity among the services provided.

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市场化公共就业服务中以结果为本的承包和博弈做法。意大利案例中的困境

越来越多的人对市场化的公共就业服务的意外影响表示关切，因为有越来越多的证据表明，这些服务的提供者经常采取各种赌博行为。为了防止这些意想不到的后果，已逐步加强按结果付款的办法。本文报告的研究目的是调查这些方法在多大程度上能够使服务提供商对客户的结果负责。这项研究使用了意大利两个地区的案例，以比较不同的和可选择的合同安排:伦巴第(基于结果的支付)和艾米利亚-罗马涅(固定支付)。利用丰富的管理数据库，分析依赖于基于倾向评分匹配和逻辑回归的定量方法。即使基于结果的合同可以使服务提供者在财务上对服务结果负责，分析的结果表明，它不能充分防止赌博行为，导致所提供的服务之间的不平等。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Social Policy Multiple-

CiteScore

4.40

自引率

20.00%

发文量

期刊介绍： The Journal of Social Policy carries high quality articles on all aspects of social policy in an international context. It places particular emphasis upon articles which seek to contribute to debates on the future direction of social policy, to present new empirical data, to advance theories, or to analyse issues in the making and implementation of social policies. The Journal of Social Policy is part of the "Social Policy Package", which also includes Social Policy and Society and the Social Policy Digest. An online resource, the Social Policy Digest, was launched in 2003. The Digest provides a regularly up-dated, fully searchable, summary of policy developments and research findings across the whole range of social policy.