Empowering digital creative ecosystem using problem structuring method and a service science perspective: A case study in Cimahi and Bandung, Indonesia

IF 5.5 Q1 MANAGEMENT

Asia Pacific Management Review Pub Date : 2023-06-01 DOI:10.1016/j.apmrv.2022.09.003

Santi Novani , Cici Cyntiawati , Kyoichi Kijima , Valid Hasyimi , Andi Sigit Trianto , Lidia Mayangsari , Dini Turipanam Alamanda , Grisna Anggadwita

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引用次数: 3

Abstract

The digital creative economy in Indonesia has the potential to grow rapidly due to its large and skilled population. Although a goal was set in 2016 to make Indonesia the largest digital economy in ASEAN by 2020, the complexity of stakeholder interactions has become a major obstacle. Fostering a healthy business ecosystem and collaboration among stakeholders has been difficult to achieve due to a lack of funding, talent, and trust. This paper developed “should-be” and “as-is” models of feasible action plans to enhance value co-creation interactions among stakeholders. We investigated how stakeholders perceive their roles and interactions to construct an “as-is” model using a soft operational research method, namely strategic options development and analysis (SODA). Next, we developed a “should-be” model from a service science perspective. By comparing the two models, we derived action plans and recommendations to guide stakeholders in creating digital creative ecosystems (DCEs) in Indonesia. The action plans have been implemented by the government to improve the current strategies and validate our approach.

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使用问题构建方法和服务科学视角赋予数字创意生态系统权力：印度尼西亚Cimahi和万隆的案例研究

印度尼西亚的数字创意经济具有快速增长的潜力，因为它拥有庞大而熟练的人口。尽管2016年制定的目标是到2020年使印度尼西亚成为东盟最大的数字经济体，但利益相关者互动的复杂性已成为一个主要障碍。由于缺乏资金、人才和信任，培育健康的商业生态系统和利益相关者之间的合作一直很难实现。本文开发了可行行动计划的“应该是”和“现状”模型，以增强利益相关者之间的价值共创互动。我们研究了利益相关者如何看待他们的角色和相互作用，并使用软运筹学方法，即战略选择开发和分析(SODA)，构建了一个“现状”模型。接下来，我们从服务科学的角度开发了一个“应该是”的模型。通过比较这两种模式，我们得出了行动计划和建议，以指导利益相关者在印度尼西亚创建数字创意生态系统(dce)。政府已经实施了行动计划，以改进目前的策略并验证我们的方法。

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来源期刊

Asia Pacific Management Review MANAGEMENT-

CiteScore

8.00

自引率

4.50%

发文量

期刊介绍： Asia Pacific Management Review (APMR), peer-reviewed and published quarterly, pursues to publish original and high quality research articles and notes that contribute to build empirical and theoretical understanding for concerning strategy and management aspects in business and activities. Meanwhile, we also seek to publish short communications and opinions addressing issues of current concern to managers in regards to within and between the Asia-Pacific region. The covered domains but not limited to, such as accounting, finance, marketing, decision analysis and operation management, human resource management, information management, international business management, logistic and supply chain management, quantitative and research methods, strategic and business management, and tourism management, are suitable for publication in the APMR.