Links connecting nurses’ planned behavior, burnout, job satisfaction, and organizational citizenship behavior

IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Journal of Workplace Behavioral Health Pub Date : 2021-01-02 DOI:10.1080/15555240.2020.1862675

N. G. Torlak, C. Kuzey, Muhammet Sait Dinç, Taylan Budur

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引用次数: 33

Abstract

Abstract This study aims to investigate the relationships between the planned behavior, burnout, overall job satisfaction, and organizational citizenship behavior of nurses in three public hospitals in Iraq. The methodology included descriptive statistics, PLS-based-SEM, and mediation analysis. An assessment of data collected from a survey based on an interview with 428 nurses participating showed that the attitude of the nurses toward their behavior significantly positively affected their burnout and overall job satisfaction, while their subjective norm and perceived behavioral control significantly positively influenced burnout. The burnout experienced by the nurses significantly negatively impacted their citizenship behavior, while overall; their job satisfaction significantly positively affected their citizenship behavior. Though the nurses’ burnout partially mediated the relationships between their planned behavior and citizenship behavior, their overall job satisfaction partially mediated the association between their subjective norm/perceived behavioral control and citizenship behavior.

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将护士的计划行为、倦怠、工作满意度和组织公民行为联系起来的联系

摘要本研究旨在探讨伊拉克三家公立医院护士的计划行为、职业倦怠、整体工作满意度和组织公民行为之间的关系。方法包括描述性统计、pls -based sem和中介分析。对428名护士的访谈调查数据进行评估发现，护士的行为态度显著正向影响护士的职业倦怠和整体工作满意度，主观规范和感知行为控制显著正向影响护士的职业倦怠。护士职业倦怠对其公民行为有显著的负向影响;工作满意度显著正向影响其公民行为。护士职业倦怠在护士计划行为与公民行为之间起部分中介作用，护士总体工作满意度在护士主观规范/感知行为控制与公民行为之间起部分中介作用。

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来源期刊

Journal of Workplace Behavioral Health PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

2.40

自引率

6.70%

发文量

期刊介绍： The Journal of Workplace Behavioral Health, retitled from Employee Assistance Quarterly to better reflect its expanded focus, presents innovative research, applied theory, and practical information to keep workplace human service administrators, counselors, and consultants up to date on the latest developments in the field. This refereed journal is an essential guide to best practice and research issues faced by EAP professionals who deal with work-related and personal issues including workplace and family wellness, employee benefits, and organizational development.