Kai Chi Yam, Tiffany H. H. Tan, J. Jackson, A. Shariff, Kurt Gray
{"title":"Cultural Differences in People's Reactions and Applications of Robots, Algorithms, and Artificial Intelligence","authors":"Kai Chi Yam, Tiffany H. H. Tan, J. Jackson, A. Shariff, Kurt Gray","doi":"10.1017/mor.2023.21","DOIUrl":null,"url":null,"abstract":"\n Although research in cultural psychology has established that virtually all human behaviors and cognitions are in some ways shaped by culture, culture has been surprisingly absent from the emerging literature on the psychology of technology. In this perspective article, we first review recent findings on machine aversion versus appreciation. We then offer a cross-cultural perspective in understanding how people might react differently to machines. We propose three frameworks – historical, religious, and exposure – to explain how Asians might be more accepting of machines than their Western counterparts. We end the article by discussing three exciting human–machine applications found primarily in Asia and provide future research directions.","PeriodicalId":47798,"journal":{"name":"Management and Organization Review","volume":null,"pages":null},"PeriodicalIF":2.6000,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Management and Organization Review","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1017/mor.2023.21","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
Although research in cultural psychology has established that virtually all human behaviors and cognitions are in some ways shaped by culture, culture has been surprisingly absent from the emerging literature on the psychology of technology. In this perspective article, we first review recent findings on machine aversion versus appreciation. We then offer a cross-cultural perspective in understanding how people might react differently to machines. We propose three frameworks – historical, religious, and exposure – to explain how Asians might be more accepting of machines than their Western counterparts. We end the article by discussing three exciting human–machine applications found primarily in Asia and provide future research directions.