The relationships between job satisfaction dimensions, organizational commitment and turnover intention: the moderating role of ethical climate in travel agencies

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2020-09-28 DOI:10.1080/15332845.2020.1821425

Lamiaa I. Hefny

引用次数: 21

Abstract

Abstract The most difficult part about ethical climate in the workplace is its outcomes on job satisfaction, organization commitment and turnover intention. The purpose of this paper is to investigate the moderating role of ethical climate between job satisfaction and organizational commitment on one hand and between job satisfaction and turnover intention on the other hand. This study surveyed 174 employees in travel agencies in Alexandria. The study detected the role of ethical climate between the three variables; job satisfaction, organization commitment and turnover intention. The results revealed that there is a positive relationship between job satisfaction and organizational commitment and a negative one between job satisfaction and turnover intention in the presence of ethical climate.

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工作满意度维度、组织承诺和离职意向之间的关系：旅行社道德氛围的调节作用

摘要职场道德氛围对员工工作满意度、组织承诺和离职意愿的影响是研究的难点。本研究旨在探讨伦理氛围在工作满意度与组织承诺、工作满意度与离职倾向之间的调节作用。本研究调查了亚历山大市旅行社的174名员工。研究发现道德氛围在三个变量之间的作用;工作满意度、组织承诺与离职倾向。结果发现，在伦理氛围存在的情况下，工作满意度与组织承诺存在正相关关系，工作满意度与离职倾向存在负相关关系。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement