Emerging Challenges and Prospects of Digital Transformation and Stakeholders Integration in Urban Land Administration in Ethiopia

Q2 Economics, Econometrics and Finance
H. G. Gebrihet, P. Pillay
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引用次数: 3

Abstract

There is global consensus on the need for information and communication technology (ICT) to support digital transformation in public administration. This is specifically true in decentralized public administration, where the stakeholders need a modern technology that integrates them. This study examines the emerging challenges and prospects of digital transformation and the stakeholders’ integration in urban land administration in Mekelle City, Ethiopia. An interpretive paradigm, qualitative analytical method, and case study strategy were adopted for this study. A total of 78 interviewees comprising 30 auctioneers, 20 experts, 20 officials, 4 judges, and 4 prosecutors participated based on the data saturation principle. The study revealed that digitalized land administration offers opportunities to reduce civil servants’ workload, improve cost-effective service delivery, and enhance trust between the municipal government and its clients. However, the system of urban land administration in the city is not digitalized due to financial limitations and leadership challenges. Furthermore, this study revealed a low level of stakeholders’ integration in Mekelle due to the lack of proper implementation of e-government, e-service, and e-participation, including lack of commitment by the stakeholders. Thus, a non-digitalized land administration system, insufficient capacity, and weak monitoring and evaluation systems impeded the client’s pursuit of enhanced municipal government services.
埃塞俄比亚城市土地管理数字化转型和利益相关者整合的新挑战和前景
信息通信技术(ICT)支持公共行政数字化转型的必要性已成为全球共识。在分散的公共行政中尤其如此,利益相关者需要一种现代技术来整合他们。本研究考察了埃塞俄比亚Mekelle市城市土地管理中数字化转型和利益相关者整合的新挑战和前景。本研究采用解释范式、定性分析方法和个案研究策略。根据数据饱和原则,共有30名拍卖师、20名专家、20名官员、4名法官、4名检察官等78名受访者参与了调查。该研究表明,数字化土地管理为减少公务员的工作量、改善具有成本效益的服务提供了机会,并增强了市政府与客户之间的信任。然而,由于资金限制和领导挑战,城市土地管理系统没有实现数字化。此外,本研究发现,由于缺乏适当的电子政务、电子服务和电子参与,包括缺乏利益相关者的承诺,梅克乐的利益相关者整合水平较低。因此,非数字化的土地管理系统、能力不足以及薄弱的监测和评估系统阻碍了客户对市政服务的追求。
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来源期刊
Global Journal of Emerging Market Economies
Global Journal of Emerging Market Economies Economics, Econometrics and Finance-Economics, Econometrics and Finance (miscellaneous)
CiteScore
2.70
自引率
0.00%
发文量
27
期刊介绍: Global Journal of Emerging Market Economies is a peer-reviewed journal. The aim of the journal is to provide an international platform for knowledge sharing, discussion and networking on the various aspects related to emerging market economies through publications of original research. It aims to make available basic reference material for policy-makers, business executives and researchers interested in issues of fundamental importance to the economic prospects and performance of emerging market economies. The topics for discussion are related to the following general categories: D. Microeconomics E. Macroeconomics and Monetary Economics F. International Economics G. Financial Economics H. Public Economics I. Health, Education, and Welfare J. Labor and Demographic Economics L. Industrial Organization O. Economic Development, Innovation, Technological Change, and Growth Q. Agricultural and Natural Resource Economics • Environmental and Ecological Economics R. Urban, Rural, Regional, Real Estate, and Transportation Economics Additionally, the journal would be most interested to publish topics related to Global Financial Crisis and the Impact on Emerging Market Economies Economic Development and Inclusive Growth Climate Change and Energy Infrastructure Development and Public Private Partnerships Capital Flows to and from Emerging Market Economies Regional Cooperation Trade and Investment and Development of National and Regional Financial Markets The Belt and Road Initiative.
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