Workarounds and shadow IT – balancing innovation and risk

Q2 Economics, Econometrics and Finance
M. White
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引用次数: 0

Abstract

A significant amount of research has been carried out into the way in which employees use workarounds and shadow IT to cope with the complexity of enterprise applications. There is a similar situation in the use of clinical record applications. However neither qualitative or quantitative survey techniques give any indication of the scale of the adoption of workarounds. In both enterprise and clinical settings workarounds can either introduce a substantial element of corporate risk or provide a basis for process innovation. The research that has been carried out primarily focuses on data-rich processes and little attention has been given to workarounds in a digital workplace where the processes may be significantly more complex that in enterprise data processes
变通和影子IT -平衡创新和风险
对于员工使用变通方法和影子IT来应对企业应用程序复杂性的方式,已经进行了大量研究。在临床记录应用程序的使用中也存在类似的情况。然而,无论是定性还是定量调查技术都没有表明采用变通办法的规模。在企业和临床环境中,变通办法既可以引入企业风险的实质要素,也可以为流程创新提供基础。所进行的研究主要集中在数据丰富的流程上,很少关注数字工作场所的变通方法,因为这些流程可能比企业数据流程复杂得多
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来源期刊
Business Information Review
Business Information Review Economics, Econometrics and Finance-Economics, Econometrics and Finance (miscellaneous)
CiteScore
2.50
自引率
0.00%
发文量
22
期刊介绍: Business Information Review (BIR) is concerned with information and knowledge management within organisations. To be successful organisations need to gain maximum value from exploiting relevant information and knowledge. BIR deals with information strategies and operational good practice across the range of activities required to deliver this information dividend. The journal aims to highlight developments in the economic, social and technological landscapes that will impact the way organisations operate. BIR also provides insights into the factors that contribute to individual professional success.
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