{"title":"Workarounds and shadow IT – balancing innovation and risk","authors":"M. White","doi":"10.1177/02663821231188823","DOIUrl":null,"url":null,"abstract":"A significant amount of research has been carried out into the way in which employees use workarounds and shadow IT to cope with the complexity of enterprise applications. There is a similar situation in the use of clinical record applications. However neither qualitative or quantitative survey techniques give any indication of the scale of the adoption of workarounds. In both enterprise and clinical settings workarounds can either introduce a substantial element of corporate risk or provide a basis for process innovation. The research that has been carried out primarily focuses on data-rich processes and little attention has been given to workarounds in a digital workplace where the processes may be significantly more complex that in enterprise data processes","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"40 1","pages":"114 - 122"},"PeriodicalIF":0.0000,"publicationDate":"2023-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business Information Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/02663821231188823","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Economics, Econometrics and Finance","Score":null,"Total":0}
引用次数: 0
Abstract
A significant amount of research has been carried out into the way in which employees use workarounds and shadow IT to cope with the complexity of enterprise applications. There is a similar situation in the use of clinical record applications. However neither qualitative or quantitative survey techniques give any indication of the scale of the adoption of workarounds. In both enterprise and clinical settings workarounds can either introduce a substantial element of corporate risk or provide a basis for process innovation. The research that has been carried out primarily focuses on data-rich processes and little attention has been given to workarounds in a digital workplace where the processes may be significantly more complex that in enterprise data processes
Business Information ReviewEconomics, Econometrics and Finance-Economics, Econometrics and Finance (miscellaneous)
CiteScore
2.50
自引率
0.00%
发文量
22
期刊介绍:
Business Information Review (BIR) is concerned with information and knowledge management within organisations. To be successful organisations need to gain maximum value from exploiting relevant information and knowledge. BIR deals with information strategies and operational good practice across the range of activities required to deliver this information dividend. The journal aims to highlight developments in the economic, social and technological landscapes that will impact the way organisations operate. BIR also provides insights into the factors that contribute to individual professional success.