Nonfinancial resource management: A qualitative study of retention and engagement in not-for-profit community fund management organisation

IF 5.5 Q1 MANAGEMENT

Asia Pacific Management Review Pub Date : 2022-06-01 DOI:10.1016/j.apmrv.2021.05.005

Jude Edeigba , Deepica Singh

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引用次数: 2

Abstract

This study identifies the factors affecting volunteer retention and engagement. A dearth of research has focused on volunteering for not-for-profit organisations. These organisations are involved particularly in raising funds through public benevolence. There have been rising trends of not-for-profit organisations around the world while the number of volunteers decreases. Information on the factors influencing volunteer retention and engagement is expected to support the management of not-for-profit community services. Therefore, this study uses a case study of a not-for-profit organisation to identify the factors contributing to volunteer retention and engagement. The interview data is analysed using thematic data analysis. Benightedness, communication, management support, volunteer skills and volunteer participation in management decision making are associated with volunteer retention and engagement. These findings are expected to enhance the operation process of not-for-profit Community Fund Management Organisations. Future research is suggested to enhance the management of volunteers in other types of not-for-profit organisations.

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非财务资源管理:非营利性社区基金管理组织的保留与参与的定性研究

本研究确定了影响志愿者保留和参与的因素。缺乏针对非营利组织志愿服务的研究。这些组织尤其热衷于通过公益慈善来筹集资金。世界各地的非营利组织呈上升趋势，而志愿者的数量却在减少。关于影响志愿人员保留和参与的因素的信息预计将支持非营利性社区服务的管理。因此，本研究使用一个非营利性组织的案例研究来确定影响志愿者保留和参与的因素。对访谈数据进行专题数据分析。觉悟、沟通、管理支持、志愿者技能和志愿者参与管理决策与志愿者保留和参与有关。预期这些研究结果将有助改善非牟利社区基金管理机构的运作程序。建议在未来的研究中加强对其他类型非营利组织志愿者的管理。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Asia Pacific Management Review MANAGEMENT-

CiteScore

8.00

自引率

4.50%

发文量

期刊介绍： Asia Pacific Management Review (APMR), peer-reviewed and published quarterly, pursues to publish original and high quality research articles and notes that contribute to build empirical and theoretical understanding for concerning strategy and management aspects in business and activities. Meanwhile, we also seek to publish short communications and opinions addressing issues of current concern to managers in regards to within and between the Asia-Pacific region. The covered domains but not limited to, such as accounting, finance, marketing, decision analysis and operation management, human resource management, information management, international business management, logistic and supply chain management, quantitative and research methods, strategic and business management, and tourism management, are suitable for publication in the APMR.