Relationship Management in Construction Projects: Systematic Literature Review

IF 1.9 4区管理学 Q3 ENGINEERING, INDUSTRIAL

Engineering Management Journal Pub Date : 2023-04-03 DOI:10.1080/10429247.2022.2041962

Omar Daboun, Aminah Md Yusof, Ali Raza Khoso

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引用次数: 4

Abstract

Abstract Rivalry competitiveness, significant capital investments, and cultural diversity are defining the construction industry’s evolving nature. Therefore, construction organizations have to manage their construction projects’ relationships carefully. Construction management researchers have progressively recognized the intelligible link between Relationship Management and construction project performance. However, few studies structurally reviewed the precipitated progression in this topic. This paper follows a systematic approach to review the literature from reliable databases and prominent journals between 2000–2020 in topics associated with Relationship Management in construction projects. This investigation sets to identify the key characteristics, categorial dimensions, attributes, or enablers of relationship management in construction. More than 500 articles were explored in this systematic review by thorough keyword research, out of which 73 articles were found relevant to this topic where an explicit content analysis was carried out. The findings identified 18 key Relationship Management characteristics classified into four categories: Contract-related, Management-related, Team-related, and General characteristics. Project Managers are recommended to pay specific attention on investigated characteristics to strengthen relationships, promote collaboration, and thereby foster project performance.

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建筑项目关系管理:系统文献综述

竞争、重大资本投资和文化多样性正在定义建筑行业不断发展的本质。因此，施工组织必须认真管理施工项目的关系。施工管理研究人员逐渐认识到关系管理与施工项目绩效之间的明显联系。然而，很少有研究从结构上回顾了这一主题的进展。本文采用系统的方法，回顾了2000-2020年间来自可靠数据库和知名期刊的与建筑项目关系管理相关主题的文献。这项调查旨在确定关键特征、范畴维度、属性，或在建设中关系管理的促成因素。通过深入的关键词研究，系统综述了500多篇文章，其中73篇文章与本主题相关，并进行了明确的内容分析。研究结果确定了18个关键的关系管理特征，分为四类:与合同相关的、与管理相关的、与团队相关的和一般特征。建议项目经理特别关注已调查的特征，以加强关系，促进合作，从而促进项目绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Engineering Management Journal 工程技术-工程：工业

CiteScore

5.60

自引率

12.00%

发文量

审稿时长

>12 weeks

期刊介绍： EMJ is designed to provide practical, pertinent knowledge on the management of technology, technical professionals, and technical organizations. EMJ strives to provide value to the practice of engineering management and engineering managers. EMJ is an archival journal that facilitates both practitioners and university faculty in publishing useful articles. The primary focus is on articles that improve the practice of engineering management. To support the practice of engineering management, EMJ publishes papers within key engineering management content areas. EMJ Editors will continue to refine these areas to ensure they are aligned with the challenges faced by technical organizations and technical managers.