Factors influencing student satisfaction and intention to stay in the hospitality and tourism program

IF 1.3 Q2 EDUCATION & EDUCATIONAL RESEARCH
J. Bae, Haeik Park, T. J. Kim
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引用次数: 3

Abstract

ABSTRACT This study aimed to study factors affecting hospitality and tourism student satisfaction and their intention to stay in the program. A model with nine factors was proposed and tested. The results showed that curriculum, hospitality & tourism degree commitment, student life, self-efficacy, and goals positively affect undergraduate student satisfaction with the program whereas curriculum, hospitality & tourism degree commitment, student life, and financial support affect their intention to stay in the program. This study also tested all hypothesized relationships to see if those relationships differ between underclassmen and upperclassmen. Implications for hospitality and tourism educators and administrators are provided.
影响学生满意度和留在酒店和旅游项目意向的因素
摘要本研究旨在研究影响酒店和旅游专业学生满意度的因素以及他们留在该项目的意愿。提出了一个包含九个因素的模型并进行了测试。结果表明,课程设置、酒店与旅游学位承诺、学生生活、自我效能感和目标对本科生对该项目的满意度有正向影响,而课程设置、住宿与旅游学位义务、学生生活和经济支持则影响他们留在该项目的意愿。这项研究还测试了所有假设的关系,看看这些关系在低年级和高年级之间是否不同。提供了对酒店和旅游教育工作者和管理人员的启示。
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来源期刊
Journal of Teaching in Travel & Tourism
Journal of Teaching in Travel & Tourism EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
4.30
自引率
12.00%
发文量
32
期刊介绍: The Journal of Teaching in Travel & Tourism is the professional journal of the International Society of Travel & Tourism Educators (ISTTE). This journal serves as an international interdisciplinary forum and reference source for travel and tourism education. The readership of the journal is international in scope, with a good representation in college and university libraries as well as high schools and professional schools offering courses in travel and tourism.
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