Conceptualizing ethical leadership in Eastern cultural context and examining its impact on hotel employees’ voice behavior

IF 11.9 1区管理学 Q1 BUSINESS

Journal of Hospitality Marketing & Management Pub Date : 2023-05-20 DOI:10.1080/19368623.2023.2211063

B. Wen, C. Chi

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引用次数: 0

Abstract

ABSTRACT This study aimed to conceptualize ethical leadership (EL) in a hospitality context, grounded in Eastern philosophical foundation. Four studies consisting of both qualitative and quantitative were conducted, involving 732 hotel employees from 11 hotels. Study one used literature review, in-depth interviews, and focus group discussion to conceptualize ethical leadership as a four-dimensional construct, including moral person, employee care, moral management, and social responsibility. Three empirical studies were employed (study 2–4) to examine the psychometric properties of the proposed scale, including content, convergent, discriminant, concurrent and nomological validity. A nomological framework was examined, in which ethical leadership was proposed to influence employee voice behavior via employee psychological safety and leader-member exchange. This study enriches ethical leadership literature and provides a reliable and valid measuring tool for hospitality scholars interested in studying leadership in Eastern cultures. It also provides insights for hotel managers to develop and enhance ethical leadership skills.

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概念化东方文化背景下的伦理领导，并考察其对酒店员工建言的影响

摘要本研究旨在以东方哲学为基础，在好客的背景下对道德领导力进行概念化。进行了四项定性和定量研究，涉及11家酒店的732名酒店员工。研究一采用文献综述、深度访谈和焦点小组讨论的方法，将道德领导力概念化为一个四维结构，包括道德人、员工关怀、道德管理和社会责任。采用了三项实证研究（研究2-4）来检验所提出的量表的心理测量特性，包括内容、收敛性、判别性、并发性和法理有效性。研究了一个法理框架，提出了伦理领导通过员工心理安全和领导成员交流来影响员工声音行为。本研究丰富了伦理领导力文献，为有兴趣研究东方文化领导力的酒店学者提供了一个可靠有效的衡量工具。它还为酒店经理发展和提高道德领导力提供了见解。

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来源期刊

Journal of Hospitality Marketing & Management Multiple-

CiteScore

20.90

自引率

6.40%

发文量

期刊介绍： The Journal of Hospitality Marketing & Management serves as a peer-reviewed platform dedicated to advancing understanding, practice, and education in hospitality marketing and management. It strives to foster the development of knowledge and theory by promoting new ideas, models, approaches, and paradigms. Embracing a multifaceted approach that spans administrative disciplines, liberal arts, and social sciences, the journal disseminates knowledge through high-quality, peer-reviewed research papers, reports, and book reviews. It stands as a unique forum for the community of students, academics, and practitioners who share a common interest and commitment to the field of hospitality marketing and management.