The effects of job crafting and engagement in improving the performance of micro, small and medium enterprises

IF 0.9 4区管理学 Q4 BUSINESS

South African Journal of Business Management Pub Date : 2023-08-29 DOI:10.4102/sajbm.v54i1.3883

D. Ariani

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引用次数: 0

Abstract

Purpose: Previous studies have found mixed results regarding the effect of job crafting (JC) on employee engagement (EE) and employee performance (EP). JC was also influenced by the type of work and tenure. Therefore, the present study examined the relationship between JC and EE in increasing in-role (IRP) and extra-role performance (ERP). Additionally, it analyses JC on manufacturing and service micro, small and medium enterprise (MSME) and differences in tenure.Design/methodology/approach: The study was conducted using 1032 employees who work in MSME in Indonesia, especially in Yogyakarta. Validity and reliability tests were carried out for the questionnaire, and Chi-square was used to test the JC difference for the type of work, analysis of variance was used to test the JC difference on tenure, and structural equation modeling (SEM) to analyze the relationship model.Findings/results: The results of SEM with a two-step approach found that EE mediated the effect of JC on performance. Depending on the type of work performed, the challenges of manufacturing companies differed from those of service companies. The tenure also distinguished the JC that was carried out.Practical implications: Job crafting is a phenomenon of employee creativity that is important for achieving a good fit in the workplace and increase EE and EP. The human resources department needs to optimize this concept by regulating the procedures for conducting JC.Originality/value: The results found that the effect of JC was only on IRP and was different, negative, positive and insignificant. Furthermore, JC is proven not to affect ERP.

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工作塑造和参与对提高中小微企业绩效的影响

目的：先前的研究发现，关于工作塑造（JC）对员工敬业度（EE）和员工绩效（EP）的影响，结果喜忧参半。JC也受到工作类型和任期的影响。因此，本研究考察了JC和EE在角色增加（IRP）和角色外绩效（ERP）方面的关系。此外，还分析了JC对制造业和服务业微型、小型和中型企业（MSME）以及任期差异的影响。设计/方法/方法：该研究使用了1032名在印度尼西亚中小微企业工作的员工，尤其是在日惹。问卷进行了有效性和可靠性检验，采用卡方检验工作类型的JC差异，采用方差分析检验任期的JC差，采用结构方程建模（SEM）分析关系模型。发现/结果：采用两步方法的SEM结果发现，EE介导了JC对性能的影响。根据所执行的工作类型，制造公司的挑战与服务公司的挑战不同。这一任期也突出了所开展的联合会。实际意义：工作塑造是一种员工创造力的现象，对于在工作场所实现良好的适应并提高EE和EP非常重要。人力资源部需要通过规范开展JC的程序来优化这一概念。独创性/价值：结果发现，JC对IRP的影响是不同的、消极的、积极的和不显著的。此外，JC已被证明不会影响ERP。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

South African Journal of Business Management Multiple-

CiteScore

2.00

自引率

7.70%

发文量

审稿时长

25 weeks

期刊介绍： The South African Journal of Business Management publishes articles that have real significance for management theory and practice. The content of the journal falls into two categories: managerial theory and management practice: -Management theory is devoted to reporting new methodological developments, whether analytical or philosophical. In general, papers should, in addition to developing a new theory, include some discussion of applications, either historical or potential. Both state-of-the-art surveys and papers discussing new developments are appropriate for this category. -Management practice concerns the methodology involved in applying scientific knowledge. It focusses on the problems of developing and converting management theory to practice while considering behavioural and economic realities. Papers should reflect the mutual interest of managers and management scientists in the exercise of the management function. Appropriate papers may include examples of implementations that generalise experience rather than specific incidents and facts, and principles of model development and adaptation that underline successful application of particular aspects of management theory. The relevance of the paper to the professional manager should be highlighted as far as possible.