HCL Infosystems Ltd. (A) and (B)

IF 0.1 Q4 BUSINESS

Asian Case Research Journal Pub Date : 2019-07-10 DOI:10.1142/S0218927519500056

Gita Bajaj

引用次数: 0

Abstract

When Prem Seshadri was appointed executive vice chairman and MD of HCLI, the Indian IT conglomerate was bleeding in losses. Developing competitiveness and a DNA of evolution was imperative. This case details a two-year journey of reinventing the performance management system and using technology for behavioral change and cultural transformation. PULSE was developed to implement a weekly feedback system for 4,500 employees. However, in 2016, PULSE data revealed a surge in silver and bronze badges and a decline in gold ones. What story was PULSE telling? Students apply diagnosis at organizational, group, and individual levels to evaluate the intervention and identify the way forward.

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HCL信息系统有限公司(A)及(B)

当Prem Seshadri被任命为HCLI的执行副董事长兼董事总经理时，这家印度IT企业集团正在亏损。发展竞争力和进化DNA是当务之急。这个案例详细介绍了一个两年的旅程，重塑绩效管理系统，并利用技术进行行为改变和文化转型。PULSE的开发旨在为4500名员工实施每周反馈系统。然而，2016年，PULSE的数据显示，银牌和铜牌数量激增，金牌数量下降。PULSE在讲什么故事？学生在组织、小组和个人层面应用诊断来评估干预措施并确定前进的道路。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Asian Case Research Journal BUSINESS-

CiteScore

0.10

自引率

0.00%

发文量

期刊介绍： The Asian Case Research Journal"s principal objective is to provide case instructors, whether academics, consultants, or company in-house trainers, a selection of high-quality cases on Asian companies and MNCs operating in Asia-Pacific. These cases, not having been previously published, provide a fresh and topical pool of cases for teaching purposes. The cases are either decisional — that is, requiring some business decision from the reader — or illustrative in nature, such as reasons for a firm"s success. The cases come from various business disciplines including strategic management, marketing, organizational behavior/human resources, operations management, and MIS. All cases have been double blind refereed to ensure quality.