Co-creation in Macrotask Knowledge Work on Online Labor Platforms

IF 1 Q3 INDUSTRIAL RELATIONS & LABOR

Nordic Journal of Working Life Studies Pub Date : 2020-12-03 DOI:10.18291/NJWLS.123166

L. Seppänen, C. Spinuzzi, Seppo Poutanen, T. Alasoini

引用次数: 8

Abstract

Nordic working life studies have mostly focused on the precarious aspects of work mediated via online labor platforms. We follow a different approach and examine the potential of such work to benefit professionals by enhancing their job quality and learning. This qualitative, practice-based study applies the concept ‘co-creation’ to examine how a social form of creating value takes place in Upwork macrotask projects. It then investigates how platform features shape opportunities for co-creation. The data comprise interviews of 15 freelancers residing in Finland. The findings suggest that co-creation is possible in macrotask projects, but the platform does not seem to actively support co-creation. This paper provides insights into the discussion of job quality at platform work and how co-creation on platforms might be developed to support the Nordic labor market model.

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在线劳动平台上宏任务知识工作的协同创造

北欧的工作生活研究主要集中在通过在线劳动平台进行调解的工作的不稳定方面。我们采用不同的方法，研究这些工作的潜力，通过提高专业人员的工作质量和学习来造福他们。这项基于实践的定性研究应用了“共同创造”的概念来考察创造价值的社会形式是如何在Upwork宏观任务项目中发生的。然后研究了平台特征如何塑造共同创造的机会。这些数据包括对居住在芬兰的15名自由职业者的采访。研究结果表明，在宏观任务项目中，共同创造是可能的，但该平台似乎并不积极支持共同创造。本文深入探讨了平台工作中的工作质量，以及如何发展平台上的共同创造来支持北欧劳动力市场模式。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Nordic Journal of Working Life Studies INDUSTRIAL RELATIONS & LABOR-

CiteScore

1.50

自引率

20.00%

发文量

审稿时长

32 weeks

期刊介绍： The Nordic Journal of Working Life Studies is an international, scientific journal on working life, written in English. The journal is edited by an Editorial Board of 8-15 Editors from Finland, Iceland, Norway, Sweden and Denmark. The journal aims to strengthen the exchange of experiences, perspectives, methods and outcomes of the Nordic working life research across the Nordic countries, and promote Nordic working life research internationally. The mission of the journal is to present studies concerning changes in work and how these changes affect qualifications, health, occupation, innovation, economy, identity, social orientation and culture. The journal aims at an interdisciplinary profile. Most of the articles in the journal have authors from the Nordic countries, but researchers from outside the Nordic region are also invited to contribute to the journal, to the extent that such contributions improve the understanding of Nordic conditions.