Does job stress affect innovative behaviors? Evidence from dubai five-star hotels

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2020-03-13 DOI:10.1080/15332845.2020.1737769

Shaker Bani-Melhem, Rawan Abukhait, Faridahwati Mohd Shamsudin

引用次数: 29

Abstract

Abstract Drawing on Cognitive Appraisal and Job Demands-Resources (JD-R) theories, this study examines how job stress and work-related curiosity may affect employee’s innovative behavior. The study utilized two-wave longitudinal data collected from 311 frontline employees from five-star hotels in the UAE. The study found that employees who demonstrated curiosity about different aspects of their work were more likely to engage in innovative behavior. On the other hand, stress was observed to have a different effect. The negative effect of job stress on innovative behavior tended to become positive and significant when curiosity was part of the response to stress.

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工作压力会影响创新行为吗?来自迪拜五星级酒店的证据

摘要本研究运用认知评价理论和工作需求-资源理论，探讨了工作压力和工作好奇心对员工创新行为的影响。该研究利用了从阿联酋五星级酒店的311名一线员工中收集的两波纵向数据。研究发现，对工作的不同方面表现出好奇心的员工更有可能从事创新行为。另一方面，压力被观察到有不同的影响。当好奇心成为压力反应的一部分时，工作压力对创新行为的负向影响趋于正向显著。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement