The mediating role of quality management capability on the dynamic capability - new product development performance relationship: An empirical study among new product development units in the electronics sector

Q2 Business, Management and Accounting

Quality Management Journal Pub Date : 2020-03-19 DOI:10.1080/10686967.2020.1722047

Pratap Kumar, T. R. Ramanan, Muhammed Shafi Keelath

{"title":"The mediating role of quality management capability on the dynamic capability - new product development performance relationship: An empirical study among new product development units in the electronics sector","authors":"Pratap Kumar, T. R. Ramanan, Muhammed Shafi Keelath","doi":"10.1080/10686967.2020.1722047","DOIUrl":null,"url":null,"abstract":"Abstract This article is a pioneer work that examines the mediating role of quality management (QM) capability on the relationship between dynamic capability and new product development (NPD) performance in the electronics sector. Dynamic capabilities help a firm sustain its competitiveness in the changing environment, and the electronics industry is chosen as the setting for the research, considering the high level of dynamism in terms of customer preferences, competition, and technology. The proposed model is validated through an empirical study among 123 NPD units in the electronics manufacturing sector. NPD performance is analyzed employing structural equation modeling on the competitive performance, customer satisfaction, development cost and development time. The results of the analysis support the hypothesis that the dynamic capabilities affect the NPD performance along all the dimensions except development cost and QM capability mediates on these relations. The findings can be used by the decision-makers worldwide and across industries to achieve enhanced NPD performance.","PeriodicalId":38208,"journal":{"name":"Quality Management Journal","volume":"27 1","pages":"80 - 94"},"PeriodicalIF":0.0000,"publicationDate":"2020-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10686967.2020.1722047","citationCount":"5","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Quality Management Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/10686967.2020.1722047","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}

引用次数: 5

Abstract

Abstract This article is a pioneer work that examines the mediating role of quality management (QM) capability on the relationship between dynamic capability and new product development (NPD) performance in the electronics sector. Dynamic capabilities help a firm sustain its competitiveness in the changing environment, and the electronics industry is chosen as the setting for the research, considering the high level of dynamism in terms of customer preferences, competition, and technology. The proposed model is validated through an empirical study among 123 NPD units in the electronics manufacturing sector. NPD performance is analyzed employing structural equation modeling on the competitive performance, customer satisfaction, development cost and development time. The results of the analysis support the hypothesis that the dynamic capabilities affect the NPD performance along all the dimensions except development cost and QM capability mediates on these relations. The findings can be used by the decision-makers worldwide and across industries to achieve enhanced NPD performance.

查看原文本刊更多论文

质量管理能力在动态能力-新产品开发绩效关系中的中介作用:基于电子行业新产品开发单位的实证研究

摘要本文是研究电子行业质量管理（QM）能力在动态能力和新产品开发（NPD）绩效之间关系中的中介作用的先驱性工作。动态能力有助于企业在不断变化的环境中保持竞争力，考虑到客户偏好、竞争和技术方面的高度动态性，选择电子行业作为研究的背景。通过对电子制造业123家NPD单位的实证研究，验证了所提出的模型。采用竞争绩效、客户满意度、开发成本和开发时间的结构方程模型分析了NPD的性能。分析结果支持了这样一种假设，即除了开发成本和质量管理能力外，动态能力在所有维度上都会影响NPD的性能。研究结果可供世界各地和各行业的决策者用于提高NPD绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Quality Management Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

4.50

自引率

0.00%

发文量