Will Social Marketing Fight for Black Lives? An Open Letter to the Field

IF 2.3 Q3 BUSINESS
Sonya A. Grier, Sonja Martin Poole
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引用次数: 9

Abstract

2020 will likely be known as the year of reckoning for the United States and beyond, as anti-Black racism has moved to the center of national consciousness and a deluge of demands and pledges to confront and dismantle pervasive cultures of racism have been released. This watershed moment to address and act against racial injustice is rightfully gaining momentum. Spurred by the massive uprisings and protests in response to the killings of George Floyd, Breonna Taylor, Ahmaud Arbery and too many others, numerous corporations have responded to these demands with some urgency— first by issuing public statements against racism and in support of Black Lives Matter, and then by making large donations to organizations promoting equity, turning Juneteenth into a company holiday, placing a moratorium on facial recognition sales to police departments, and finally acknowledging and ending the use of brand mascots with racist origins. While these actions are surely steps in the right direction, they only scratch at the surface of the long-standing problems of racism and inequality that have historically plagued our society. Indeed, Citigroup estimates that racism against Black Americans has cost the U.S. economy $16 trillion over the past 20 years (Adedayo, 2020). Dismantling the entrenched structural inequalities caused by racism will depend on multiple approaches, disciplines and paths. It will depend on you, the individual working in the field of social marketing. Social marketing is a practice and framework that lends insight to and supports the development of interventions that change people’s behaviors in socially beneficial ways. While it may not be as wellfunded as commercial marketing, through creativity, analytics and strategy, social marketing is engaged to capture attention, spread awareness and influence behavior in the same way; thus it can be a robust and effective tool in social change. It has been known to influence people to give up deadly habits like smoking and driving drunk; reduce dependency on scarce environmental resources; and plan and save for retirement—all areas where law and education were not sufficient on their own to transform beliefs, knowledge and behavior. It would appear then, that social marketing would be an instrument that is also used to address racial equity. However, social marketing has been relatively quiet in this domain. There are certainly social marketing initiatives focused on addressing health and social challenges that contribute to racial inequality. However, race has been underutilized as a
社会营销会为黑人的生活而战吗?致田野的一封公开信
2020年可能是美国及其他国家的清算年,因为反黑人种族主义已经成为国民意识的中心,对抗和消除普遍存在的种族主义文化的要求和承诺如潮水般涌现。这一解决和采取行动反对种族不公正的分水岭时刻理所当然地正在获得动力。乔治·弗洛伊德(George Floyd)、布里奥娜·泰勒(Breonna Taylor)、阿莫德·阿伯里(Ahmaud Arbery)等人被杀后,发生了大规模的起义和抗议活动,许多公司对这些要求做出了一些紧急回应——首先发表公开声明反对种族主义,支持“黑人的命也是命”(Black Lives Matter)运动,然后向促进平等的组织捐赠大笔资金,把六月节变成公司假日,暂停向警察部门销售面部识别系统,并最终承认并停止使用带有种族主义渊源的品牌吉祥物。虽然这些行动无疑是朝着正确方向迈出的步骤,但它们只是触及了历史上困扰我们社会的长期存在的种族主义和不平等问题的表面。事实上,花旗集团估计,在过去20年里,针对美国黑人的种族主义已经使美国经济损失了16万亿美元(Adedayo, 2020)。消除种族主义造成的根深蒂固的结构性不平等将取决于多种方法、学科和途径。这将取决于你,在社会营销领域工作的个人。社会营销是一种实践和框架,为以有利于社会的方式改变人们行为的干预措施的发展提供洞察力和支持。虽然它可能不像商业营销那样资金充足,但通过创造力、分析和战略,社会营销以同样的方式吸引注意力、传播意识和影响行为;因此,它可以成为社会变革的有力和有效的工具。众所周知,它会影响人们放弃吸烟和酒后驾车等致命的习惯;减少对稀缺环境资源的依赖;为退休计划和储蓄——在这些领域,法律和教育本身不足以改变人们的信仰、知识和行为。这样看来,社会营销也将成为解决种族平等问题的工具。然而,社会营销在这一领域相对平静。当然,也有一些社会营销举措侧重于解决导致种族不平等的健康和社会挑战。然而,种族并没有被充分利用
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来源期刊
CiteScore
4.30
自引率
16.70%
发文量
21
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