Parents as Customers: The Influence of School Reputation on Satisfaction, Feedback, and Loyalty of Vietnamese Secondary Students’ Parents

IF 1.5 Q3 BUSINESS

CORPORATE REPUTATION REVIEW Pub Date : 2022-05-17 DOI:10.1057/s41299-022-00144-w

Thang-The Nguyen, T. Cao, H. Phung, Trung Tien Nguyen, Thao Phan, Hiep-Hung Pham

引用次数: 1

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家长作为顾客:学校声誉对越南中学生家长满意度、反馈和忠诚度的影响

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来源期刊

CORPORATE REPUTATION REVIEW

CiteScore

3.80

自引率

5.30%

发文量

期刊介绍： Corporate Reputation Review is the leading international journal for all scholars and academics concerned with managing and measuring corporate reputation.The Journal is reviewed by a distinguished editorial board, under the guidance of Guido Berens (Erasmus University, The Netherlands). Corporate Reputation Review provides a forum for rigorous, practically relevant academic research into reputations and reputation management, as well as related concepts such as identity and corporate communication.