Workplace pressure, employee stress, mental well-being and resilience in response to COVID-19 in Singapore

IF 1.6 Q2 Business, Management and Accounting
Graeme Ditchburn, Rachel Evangeline Koh
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引用次数: 0

Abstract

PurposeCOVID-19 forced organizations to implement protective measures changing how employees worked; however, empirical evidence is needed to explore how employees responded. This study examines the impact of COVID-19-related organizational changes in Singapore on employees’ perceptions of work pressure, stress and mental well-being (MWB) and the mediating role of resilience.Design/methodology/approachThis study used a cross-sectional, anonymous online survey of 157 full-time employees who had worked for at least one year.FindingsThe results found that work pressure and stress had increased, and MWB had declined. Resilience acted as a buffer against increases in work pressure and stress while promoting the maintenance of MWB. Resilience significantly mediated the relationship between stress and MWB.Research limitations/implicationsThe study does not allow for an assessment of causality but infers possible, albeit probable, casual relationships. Furthermore, stress and well-being could be influenced by a multitude of factors beyond organizational change. Future research should seek to account for additional factors and establish the generalisability of the findings beyond Singapore.Practical implicationsThis study supports the engagement of resilience-based interventions to improve employees’ MWB during pandemic related organizational change.Social implicationsPolicies that promote work-life balance, positive interpersonal relations and staying connected are some of the ways employers can bolster MWB and work-life balance to support employees who are engaged in remote work.Originality/valueGiven the unique context of COVID-19, this study allows for a better understanding of how a novel worldwide pandemic has transformed employees' experience of work and its associated impacts.
新加坡应对新冠肺炎的工作场所压力、员工压力、心理健康和复原力
目的新冠肺炎迫使组织实施保护措施,改变员工的工作方式;然而,需要实证证据来探究员工的反应。本研究考察了新加坡与COVID-19相关的组织变革对员工对工作压力、压力和心理健康(MWB)的感知的影响,以及韧性的中介作用。设计/方法/方法本研究采用了一项横断面匿名在线调查,调查对象为157名工作至少一年的全职员工。结果发现,工作压力和压力增加,MWB下降。弹性在促进MWB的维护的同时,起到了缓冲工作压力和压力增加的作用。弹性显著地介导了压力和MWB之间的关系。研究局限性/含义该研究不允许对因果关系进行评估,但推断出可能的,尽管可能的,偶然的关系。此外,压力和幸福感可能受到组织变革之外的多种因素的影响。未来的研究应考虑其他因素,并确定新加坡以外地区研究结果的普遍性。实际含义本研究支持在与疫情相关的组织变革期间采用基于弹性的干预措施来提高员工的MWB。社会影响促进工作与生活平衡、积极的人际关系和保持联系的政策是雇主支持MWB和工作与生活均衡的一些方式,以支持从事远程工作的员工。原创/价值考虑到新冠肺炎的独特背景,本研究有助于更好地了解一场新的全球大流行如何改变员工的工作体验及其相关影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
2.70
自引率
6.20%
发文量
39
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