{"title":"Technology in care systems: Displacing, reshaping, reinstating or degrading roles?","authors":"Kate A Hamblin","doi":"10.1111/ntwe.12229","DOIUrl":null,"url":null,"abstract":"<p><p>In the United Kingdom and further afield, policy discourse has focused on the efficiencies technology will afford the care sector by increasing workforce capacity at a time when there are recruitment and retention issues. Previous research has explored the impact of telecare and other technologies on roles within the care sector, but issues related to job quality and the consequences of newer digital technologies that are increasingly being deployed in care settings are under researched. Through an exploration of the literature on robotics and empirical studies of telecare and mainstream 'smart' digital technology use in UK adult social care, this paper examines how these technologies are generating new forms of work and their implications for job quality, arguing the tendency to prioritise technology results in the creation 'machine babysitters' and 'fauxtomatons'.</p>","PeriodicalId":51550,"journal":{"name":"New Technology Work and Employment","volume":null,"pages":null},"PeriodicalIF":4.5000,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9304303/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"New Technology Work and Employment","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1111/ntwe.12229","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2022/2/6 0:00:00","PubModel":"Epub","JCR":"Q1","JCRName":"ERGONOMICS","Score":null,"Total":0}
引用次数: 0
Abstract
In the United Kingdom and further afield, policy discourse has focused on the efficiencies technology will afford the care sector by increasing workforce capacity at a time when there are recruitment and retention issues. Previous research has explored the impact of telecare and other technologies on roles within the care sector, but issues related to job quality and the consequences of newer digital technologies that are increasingly being deployed in care settings are under researched. Through an exploration of the literature on robotics and empirical studies of telecare and mainstream 'smart' digital technology use in UK adult social care, this paper examines how these technologies are generating new forms of work and their implications for job quality, arguing the tendency to prioritise technology results in the creation 'machine babysitters' and 'fauxtomatons'.
期刊介绍：
New Technology, Work and Employment presents analysis of the changing contours of technological and organisational systems and processes in order to encourage an enhanced and critical understanding of the dimensions of technological change in the workplace and in employment more generally. The journal is eclectic and invites contributions from across the social sciences, with the primary focus on critical and non-managerial approaches to the subject. It has the aim of publishing papers from perspectives concerned with the changing nature of new technology and workplace and employment relations. The objective of the journal is to promote deeper understanding through conceptual debate firmly rooted in analysis of current practices and sociotechnical change.
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