Coaching your unit team for results.

Abstract

Communication and critical thinking skills are core to the coaching processes. Bringing the coaching role to the individual and team level at the bedside is the key to improved results in patient care, nurse retention, clinical performance including error reduction, negotiation, and staff empowerment. Application of coaching concepts where the nurse meets the patient insures the growth and effectiveness of a coaching culture. Clinical review, individual communication, and teamwork examples are explored as effective arenas for coaching at the unit level.