Telehealth. Part II. A total system approach.

Abstract

Digitization and telecommunications technology makes possible greater access to health care for remote and underserved populations. But although many telehealth programs were implemented over the last 25 years, few have survived withdrawal of external funding. This, in spite of data indicating few hardware problems and that in general patients are satisfied with their experiences of telehealth. What's the problem? Why are telehealth programs marginally successful at best?