Orientation program for a hospital-based dual case manager and educator role.

Abstract

The nurse case manager role is continually evolving. Case managers are being challenged to perform new functions. There are few articles concerning orientation programs for case managers. This article provides a successful orientation program and clinical orientation schedule for a unique unit-based nurse case manager/educator role. The orientation program is outlined based on the four competency domains of the nurse case manager/educator clinical expertise, resource management, staff education, and patient/family education. Program topics and an orientation schedule are provided.