Seeing inside the black box: Effects of algorithmic knowledge on system trustworthiness in aviation.

IF 2.8 3区工程技术 Q3 ENGINEERING, INDUSTRIAL

Ergonomics Pub Date : 2026-10-20 DOI:10.1080/00140139.2026.2738038

Anneke Hamann, Alexander Heise, Helge Lenz, Anja Gampe

引用次数: 0

Abstract

Automation has shaped aircraft design for the past seven decades, moving from fully manual control to highly automated systems. Despite this, pilots retain final authority for safety-critical decisions, which requires continuous trust calibration. This study investigated how algorithmic transparency influences pilots' learned trust in an AI-based cockpit assistant. Twenty-one commercial pilots were randomly assigned to an early transparency condition (detailed explanations of the AI's algorithms and performance provided before the tutorial) or a late transparency condition (the same information delivered after the experiment). Each pilot used the assistant during a tutorial and a realistic simulated flight. Mixed-effects ordinal models showed higher trust ratings for the early compared to the late transparency group during both tutorial and flight, and a larger trust increase between phases. In conclusion, providing pilots with timely, clear information about AI processes modestly improves trust and supports calibrated reliance.

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透视黑匣子：算法知识对航空系统可信度的影响。

在过去的70年里，自动化影响了飞机的设计，从完全手动控制到高度自动化的系统。尽管如此，飞行员仍然拥有安全关键决策的最终权力，这需要持续的信任校准。本研究调查了算法透明度如何影响飞行员对基于人工智能的驾驶舱助理的习得信任。21名商业飞行员被随机分配到早期透明条件（在教程之前提供人工智能算法和性能的详细解释）或后期透明条件（实验后提供相同的信息）。每个飞行员都在教程和真实的模拟飞行中使用助手。混合效果顺序模型显示，在教程和飞行期间，早期透明组的信任度比后期透明组高，并且在阶段之间信任度增加更大。总之，向飞行员提供关于人工智能过程的及时、清晰的信息可以适度地提高信任，并支持校准的依赖。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Ergonomics 工程技术-工程：工业

CiteScore

4.60

自引率

12.50%

发文量

147

审稿时长

6 months

期刊介绍： Ergonomics, also known as human factors, is the scientific discipline that seeks to understand and improve human interactions with products, equipment, environments and systems. Drawing upon human biology, psychology, engineering and design, Ergonomics aims to develop and apply knowledge and techniques to optimise system performance, whilst protecting the health, safety and well-being of individuals involved. The attention of ergonomics extends across work, leisure and other aspects of our daily lives. The journal Ergonomics is an international refereed publication, with a 60 year tradition of disseminating high quality research. Original submissions, both theoretical and applied, are invited from across the subject, including physical, cognitive, organisational and environmental ergonomics. Papers reporting the findings of research from cognate disciplines are also welcome, where these contribute to understanding equipment, tasks, jobs, systems and environments and the corresponding needs, abilities and limitations of people. All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.