Decision Preparedness and User Experience with a Urinary Incontinence Patient Decision Aid in U.S. Primary Care.

IF 2 3区 医学 Q3 OBSTETRICS & GYNECOLOGY
Tsung Mou, Tiffany Brown, Ji Young Lee, Stephen D Persell, Kimberly Kenton, Sarah Collins
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Abstract

Introduction and hypothesis: Patient decision aid (PDA) use for urinary incontinence (UI) in primary care settings is understudied. We evaluated users' experiences with a specialty-developed UI PDA implemented in primary care. We also examined the association of decision preparedness, perceived usability, and time spent in the PDA with user experience and summarized user feedback.

Methods: This concurrent mixed-methods secondary analysis included women aged ≥18 years with bothersome UI in primary care who accessed a computerized PDA. User experience was assessed using likelihood-to-recommend (LTR) ratings as a global user-experience measure, with ratings of 9-10 categorized as promoter status. Decision preparedness and perceived usability were assessed using validated questionnaire items reflecting decisional conflict and usability domains. Free-text feedback was summarized qualitatively to elaborate opportunities to improve user experience.

Results: Of the 958 users who completed the PDA, 240 (25.1%) provided LTR ratings; the mean LTR was 6.0 (SD 3.5), and 31% were promoters. In multivariable logistic regression adjusting for decision preparedness, perceived usability, and time spent in the PDA, both decision preparedness (aOR 4.92; 95% CI 2.68-9.25) and perceived usability (aOR 1.75; 95% CI 1.22-2.60) were associated with promoter status. Time spent in PDA was not associated with promoter status. Qualitative findings complemented quantitative results by highlighting opportunities to improve clarity, accessibility, and personalization.

Conclusions: Fewer than one-third of the respondents gave the highest likelihood-to-recommend ratings. Decision preparedness and perceived usability were associated with favorable user experience, suggesting that primary care implementation of UI PDAs may require greater attention to decisional readiness, personalization, and integration with clinician discussion.

美国初级保健中尿失禁患者决策辅助的决策准备和用户体验。
引言和假设:患者决策辅助(PDA)用于尿失禁(UI)在初级保健机构的研究不足。我们评估了在初级保健中使用专门开发的UI PDA的用户体验。我们还研究了决策准备、感知可用性和花费在PDA上的时间与用户体验的关系,并总结了用户反馈。方法:这项同时进行的混合方法二次分析纳入了年龄≥18岁、在初级保健中使用计算机化PDA的恼人UI的女性。使用推荐可能性(LTR)评级作为全球用户体验衡量标准来评估用户体验,9-10的评级被归类为推广者状态。使用反映决策冲突和可用性域的有效问卷项目评估决策准备和感知可用性。对自由文本反馈进行定性总结,以详细说明改善用户体验的机会。结果:958名完成PDA的用户中,240名(25.1%)提供了LTR评分;平均LTR为6.0 (SD为3.5),31%为启动子。在调整决策准备、感知可用性和花费在PDA上的时间的多变量逻辑回归中,决策准备(aOR 4.92; 95% CI 2.68-9.25)和感知可用性(aOR 1.75; 95% CI 1.22-2.60)都与启动子状态相关。在PDA上花费的时间与启动器状态无关。定性发现通过强调提高清晰度、可访问性和个性化的机会来补充定量结果。结论:不到三分之一的受访者给出了最高推荐评级的可能性。决策准备和感知可用性与良好的用户体验相关,这表明UI pda的初级保健实施可能需要更多地关注决策准备、个性化和与临床医生讨论的整合。
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来源期刊
CiteScore
3.80
自引率
22.20%
发文量
406
审稿时长
3-6 weeks
期刊介绍: The International Urogynecology Journal is the official journal of the International Urogynecological Association (IUGA).The International Urogynecology Journal has evolved in response to a perceived need amongst the clinicians, scientists, and researchers active in the field of urogynecology and pelvic floor disorders. Gynecologists, urologists, physiotherapists, nurses and basic scientists require regular means of communication within this field of pelvic floor dysfunction to express new ideas and research, and to review clinical practice in the diagnosis and treatment of women with disorders of the pelvic floor. This Journal has adopted the peer review process for all original contributions and will maintain high standards with regard to the research published therein. The clinical approach to urogynecology and pelvic floor disorders will be emphasized with each issue containing clinically relevant material that will be immediately applicable for clinical medicine. This publication covers all aspects of the field in an interdisciplinary fashion
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