[Interdisciplinary Collaboration between Social Service and Case Management in Child and Adolescent Psychiatry: A Qualitative Study of Barriers, Facilitators and the Family Caregiver Perspective].
Helene Hense, Lorenz Harst, Fabian Baum, Jochen Schmitt, Anne Neumann
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引用次数: 0
Abstract
Objective: For the first time, a health insurance fund's Social Service (SD) module was implemented in a German child and adolescent psychiatry model project (MP) to support relatives. The SD collaborates with the Case Management (CM) of the MP. The study investigated: 1) SD-CM collaboration barriers and facilitators, 2) legal guardians' (LG) perception of the SD, and 3) the perceived benefit of SD counseling.
Methods: A focus group with n=7 SD and CM staff and qualitative interviews with n=15 LG were content-analyzed.
Results: Barriers and facilitators of SD-CM-collaboration were mapped across the categories structural characteristics, professional role, personal characteristics and LG' reactions. Some LG lacked a conception of the SD and requested more information. The SD provided emotional and administrative support for LG and mediated access to further services.
Conclusion: Recommendations are derived for the MP.
目的:首次在德国儿童和青少年精神病学模式项目(MP)中实施健康保险基金的社会服务(SD)模块,以支持亲属。专案经理与专案经理的个案管理(CM)合作。本研究主要调查:1)SD- cm合作的障碍和促进因素;2)法定监护人对SD的感知;3)SD咨询的感知利益。方法:对7名SD和CM人员的焦点小组和15名LG的定性访谈进行内容分析。结果:sd - cm -协作的障碍和促进因素在结构特征、专业角色、个人特征和LG反应四个类别中被映射出来。一些LG公司对SD缺乏概念,并要求提供更多信息。可持续发展小组为LG提供了情感和行政支持,并为获得进一步服务提供了中介。结论:得出了MP的建议。