The mediating role of job performance and satisfaction in the effect of digital leadership on heavy workload among healthcare workers.

IF 2.4 4区医学 Q3 HEALTH POLICY & SERVICES

Journal of Health Organization and Management Pub Date : 2026-06-10 DOI:10.1108/JHOM-06-2025-0301

Murat Sağbaş, Onur Oktaysoy, Ethem Topcuoglu

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引用次数: 0

Abstract

Purpose: This study aims to investigate the mediating roles of job performance and job satisfaction in the effect of digital leadership on heavy workloads among healthcare workers. By focusing on the phenomenon of leadership in digital transformation in healthcare and its multi-level effects on employees, the research aims to make a unique contribution to the organizational behaviour and leadership literature.

Design/methodology/approach: The theoretical framework was developed using the Resource-Based View (RBV) and Job Demands-Resources (JD-R) theories. The structural model was tested using data obtained from 386 employees working in the healthcare sector in Turkey through the Smart-PLS application.

Findings: The study reveals that digital leadership has significant and positive effects on both job performance and job satisfaction. In addition, the study's findings indicate that digital leadership hurts heavy workloads, and this effect is indirectly mediated through job satisfaction. In addition to these findings, no significant effect of the job performance variable on heavy workload was found, thus not supporting the mediating role of this variable.

Originality/value: The study reveals that digital leadership can transform employees' workload perceptions not only through direct effect mechanisms but also through variables related to psychological well-being. This provides a comprehensive perspective in terms of contributing to the literature on digital leadership and heavy workloads.

查看原文本刊更多论文

工作绩效和满意度在数字领导对医护人员繁重工作量影响中的中介作用。

目的：本研究旨在探讨工作绩效和工作满意度在数字化领导对医护人员繁重工作负荷影响中的中介作用。通过关注医疗数字化转型中的领导力现象及其对员工的多层次影响，本研究旨在对组织行为学和领导力文献做出独特的贡献。设计/方法论/方法：理论框架是使用资源基础观点（RBV）和工作需求-资源（JD-R）理论开发的。通过Smart-PLS应用程序从土耳其医疗保健部门的386名员工那里获得数据，对结构模型进行了测试。研究发现：数字化领导对工作绩效和工作满意度都有显著的正向影响。此外，研究结果表明，数字化领导会损害繁重的工作量，而这种影响是通过工作满意度间接介导的。除了这些发现外，没有发现工作绩效变量对繁重工作量的显著影响，因此不支持该变量的中介作用。独创性/价值：研究发现，数字领导不仅可以通过直接作用机制，还可以通过与心理健康相关的变量来改变员工的工作量感知。这为数字领导和繁重工作的文献提供了一个全面的视角。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Health Organization and Management HEALTH POLICY & SERVICES-

CiteScore

3.20

自引率

7.10%

发文量

期刊介绍： ■International health and international organizations ■Organisational behaviour, governance, management and leadership ■The inter-relationship of health and public sector services ■Theories and practices of management and leadership in health and related organizations ■Emotion in health care organizations ■Management education and training ■Industrial relations and human resource theory and management. As the demands on the health care industry both polarize and intensify, effective management of financial and human resources, the restructuring of organizations and the handling of market forces are increasingly important areas for the industry to address.