Personalization and Customization of Governance Products and Services for Citizens Using Big Data Analytics and Artificial Intelligence

Dental Press Endodontics Pub Date : 2024-10-09 DOI:10.1201/9781003538486-17

Amna Mirza, Sachin Sharma

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引用次数: 2

Abstract

Digital technologies have transformed each and every aspect of our life by providing us with personalized products and services. Today, technological advancements, their renewal, and decentralization are important yardsticks of the development of nations. Similarly, on governance aspects, digital e-technologies have transformed governance by transforming it into e-governance which has led to the huge collection of data on citizen behaviors and engagement patterns with governance interface. Data and its management are the new currency type in the digital realm, the fourth industrial revolution, and discussions of globalization 4.0. Big data and artificial intelligence can make more of a contribution to better ensuring the efficiency and effectiveness of governance goods, such as the execution of programs and policies to target segments of citizens. This chapter intends to propose a conceptual model to improve the personalization of e-governance products and services to each citizen of India to his or her socioeconomic, educational, and environmental background. The proposed conceptual theoretical models incorporate the 278political system of the country and its technological interfaces and estimate to improve the governance experiences of citizens.

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利用大数据分析和人工智能为公民提供个性化和定制化的治理产品和服务

数字技术通过为我们提供个性化的产品和服务，改变了我们生活的方方面面。今天，技术进步、技术更新和权力下放是衡量国家发展的重要标准。同样，在治理方面，数字电子技术通过将治理转变为电子治理，从而使公民行为和参与模式的数据大量收集与治理接口。数据及其管理是数字领域的新货币类型，是第四次工业革命，是全球化4.0的讨论。大数据和人工智能可以为更好地确保治理产品的效率和有效性做出更大贡献，例如执行针对公民群体的计划和政策。本章旨在提出一个概念模型，以改善电子政务产品和服务的个性化，以满足每个印度公民的社会经济、教育和环境背景。所提出的概念理论模型结合了国家的278个政治系统及其技术接口和估计，以改善公民的治理经验。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Dental Press Endodontics Dentistry-Dentistry (all)

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期刊介绍： Dental Press Endodontics (published every four months) publishes original research (e.g., clinical trials, basic science related to the biological aspects of endodontics, basic science related to endodontic techniques and case reports). Review articles only for invited authors. Authors of potential review articles are encouraged to first contact the editor during their preliminary development.