{"title":"Mobile App Runtime Permissions and the Privacy Paradox: Hot-State Decisions, Digital Literacy, and Consumer Consent","authors":"Fan Yang","doi":"10.1111/joca.70044","DOIUrl":null,"url":null,"abstract":"<div>\n \n <p>Runtime permission prompts are intended to enable informed privacy choices, yet they interrupt consumers mid-task and may undermine meaningful consent. We examine this issue among Chinese Android users in a mixed-methods study. Study 1 (<i>N</i> = 525) combined a survey with a custom app that tracked whether 15 mainstream apps requested key runtime permission types (e.g., location, camera, microphone) over 2 weeks and whether consumers granted or denied those requests. Privacy concerns did not predict the permission grant rate, while digital literacy was positively associated with granting more permissions. Study 2 (18 interviews) explains these patterns: hot-state interruptions create cognitive overload and functional pressure, leading to coping heuristics (e.g., vendor/government trust) and contextual resignation. Digitally literate “power users” grant more permissions due to feature dependence and perceived controllability (e.g., revoking later). Findings suggest consumer education alone is insufficient; designs and policy should reduce cognitive burden and constrain coerced consent.</p>\n </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"60 2","pages":""},"PeriodicalIF":3.4000,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Consumer Affairs","FirstCategoryId":"96","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/joca.70044","RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Runtime permission prompts are intended to enable informed privacy choices, yet they interrupt consumers mid-task and may undermine meaningful consent. We examine this issue among Chinese Android users in a mixed-methods study. Study 1 (N = 525) combined a survey with a custom app that tracked whether 15 mainstream apps requested key runtime permission types (e.g., location, camera, microphone) over 2 weeks and whether consumers granted or denied those requests. Privacy concerns did not predict the permission grant rate, while digital literacy was positively associated with granting more permissions. Study 2 (18 interviews) explains these patterns: hot-state interruptions create cognitive overload and functional pressure, leading to coping heuristics (e.g., vendor/government trust) and contextual resignation. Digitally literate “power users” grant more permissions due to feature dependence and perceived controllability (e.g., revoking later). Findings suggest consumer education alone is insufficient; designs and policy should reduce cognitive burden and constrain coerced consent.
期刊介绍:
The ISI impact score of Journal of Consumer Affairs now places it among the leading business journals and one of the top handful of marketing- related publications. The immediacy index score, showing how swiftly the published studies are cited or applied in other publications, places JCA seventh of those same 77 journals. More importantly, in these difficult economic times, JCA is the leading journal whose focus for over four decades has been on the interests of consumers in the marketplace. With the journal"s origins in the consumer movement and consumer protection concerns, the focus for papers in terms of both research questions and implications must involve the consumer"s interest and topics must be addressed from the consumers point of view.