Mobile App Runtime Permissions and the Privacy Paradox: Hot-State Decisions, Digital Literacy, and Consumer Consent

IF 3.4 3区 经济学 Q3 BUSINESS
Fan Yang
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引用次数: 0

Abstract

Runtime permission prompts are intended to enable informed privacy choices, yet they interrupt consumers mid-task and may undermine meaningful consent. We examine this issue among Chinese Android users in a mixed-methods study. Study 1 (N = 525) combined a survey with a custom app that tracked whether 15 mainstream apps requested key runtime permission types (e.g., location, camera, microphone) over 2 weeks and whether consumers granted or denied those requests. Privacy concerns did not predict the permission grant rate, while digital literacy was positively associated with granting more permissions. Study 2 (18 interviews) explains these patterns: hot-state interruptions create cognitive overload and functional pressure, leading to coping heuristics (e.g., vendor/government trust) and contextual resignation. Digitally literate “power users” grant more permissions due to feature dependence and perceived controllability (e.g., revoking later). Findings suggest consumer education alone is insufficient; designs and policy should reduce cognitive burden and constrain coerced consent.

移动应用运行时权限和隐私悖论:热状态决策、数字素养和消费者同意
运行时权限提示旨在支持知情的隐私选择,但它们会打断用户的任务,并可能破坏有意义的同意。我们在中国Android用户中采用混合方法研究这一问题。研究1 (N = 525)将一项调查与一款自定义应用相结合,追踪15款主流应用是否在两周内请求关键的运行时权限类型(如位置、摄像头、麦克风),以及消费者是否同意或拒绝这些请求。隐私问题并不能预测许可授予率,而数字素养与授予更多许可呈正相关。研究2(18个访谈)解释了这些模式:热状态中断造成认知超载和功能压力,导致应对启发式(例如,供应商/政府信任)和情境辞职。具有数字素养的“高级用户”由于特征依赖性和可感知的可控性(例如,稍后撤销)而授予更多权限。研究结果表明,仅靠消费者教育是不够的;设计和政策应该减少认知负担,限制强制同意。
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来源期刊
CiteScore
4.60
自引率
17.90%
发文量
65
期刊介绍: The ISI impact score of Journal of Consumer Affairs now places it among the leading business journals and one of the top handful of marketing- related publications. The immediacy index score, showing how swiftly the published studies are cited or applied in other publications, places JCA seventh of those same 77 journals. More importantly, in these difficult economic times, JCA is the leading journal whose focus for over four decades has been on the interests of consumers in the marketplace. With the journal"s origins in the consumer movement and consumer protection concerns, the focus for papers in terms of both research questions and implications must involve the consumer"s interest and topics must be addressed from the consumers point of view.
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