Chapter 7. Digital systems of organizations and technosocial risks (TSR): towards an ethics of information and communication technologies (ICT) at work.

Abstract

Our thinking is part of an exploratory and ethical approach, aimed at positioning technosocial risks (TSRs) within an information-communication-based and responsible approach. The aim is to show how the standardised use of ICT within organisations and its many avatars (hyperconnectivity, information overload, omnipresence, etc.) can have a negative impact on employees in the workplace, given that ICT plays a central role in the performance of their duties. In line with critical work on the organisation of work in particular, a genealogy of digital risks will be discussed here, with a view to assessing the intensity of employees' exposure to technosocial risks, visible symptoms of technological exhaustion among certain employees, managers or organisation leaders.