{"title":"Non-Fungible Token or physical product? Uncovering the effects of souvenir type and scenic type on tourist engagement","authors":"Yichen Zhao , Shan Li , Xinjian Liang , Jiaolong Xue","doi":"10.1016/j.jbusres.2026.116047","DOIUrl":null,"url":null,"abstract":"<div><div>As Non-Fungible Tokens (NFTs) revolutionize the souvenir market, a critical gap exists: their effectiveness compared to physical souvenirs across different tourist experiences remains unexamined. Grounded in the authenticity theory and the regulatory focus theory, this study conducts four field (lab) experiments to investigate the influence mechanism and boundary conditions underlying the effect of souvenir type (NFT souvenir vs. physical souvenir) and scenic type on tourist engagement, identifying perceived uniqueness and authenticity as parallel mediators, with regulatory focus as a key moderator. The findings demonstrate that promotion-focused tourists exhibit heightened engagement with NFT souvenirs in browsing and sightseeing-oriented scenic spots due to their perceived uniqueness, while prevention-focused tourists favor physical souvenirs in hands-on experience-oriented scenic spots through perceived authenticity. The findings offer vital managerial guidance, enabling destination operators and souvenir designers to strategically match NFT or physical souvenirs to specific scenic types and tourist mind-sets, thereby maximizing engagement and commercial success.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"208 ","pages":"Article 116047"},"PeriodicalIF":11.1000,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Business Research","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0148296326000810","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2026/2/11 0:00:00","PubModel":"Epub","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
As Non-Fungible Tokens (NFTs) revolutionize the souvenir market, a critical gap exists: their effectiveness compared to physical souvenirs across different tourist experiences remains unexamined. Grounded in the authenticity theory and the regulatory focus theory, this study conducts four field (lab) experiments to investigate the influence mechanism and boundary conditions underlying the effect of souvenir type (NFT souvenir vs. physical souvenir) and scenic type on tourist engagement, identifying perceived uniqueness and authenticity as parallel mediators, with regulatory focus as a key moderator. The findings demonstrate that promotion-focused tourists exhibit heightened engagement with NFT souvenirs in browsing and sightseeing-oriented scenic spots due to their perceived uniqueness, while prevention-focused tourists favor physical souvenirs in hands-on experience-oriented scenic spots through perceived authenticity. The findings offer vital managerial guidance, enabling destination operators and souvenir designers to strategically match NFT or physical souvenirs to specific scenic types and tourist mind-sets, thereby maximizing engagement and commercial success.
期刊介绍:
The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.