Digital orientation and the hybrid tipping point: Balancing in-person and remote work

IF 15.5 1区管理学 Q1 BUSINESS

Journal of Innovation & Knowledge Pub Date : 2026-06-01 Epub Date: 2026-01-21 DOI:10.1016/j.jik.2026.100949

Francesca Sanguineti, Costanza Baldrighi, Stefano Denicolai, Pietro Previtali

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引用次数: 0

Abstract

At what point does adding more office time start eroding, rather than enhancing, organizational performance? Although remote, hybrid, and on-site work have each been studied in isolation, managers still lack evidence-based guidance on the proper mix of these arrangements for organizational results. Existing research rarely connects work-configuration choices to firm-level performance, nor does it consider how digital capabilities might affect the balance. Guided by socio-technical systems (STS) theory, we analyze 27,451 small and medium-sized enterprises (SMEs) across 30 countries to explore whether different intensities of in-person work and their interplay with digital orientation translate into meaningful shifts in revenue growth. By focusing on organizational outcomes rather than individual productivity, our study seeks to uncover strategic inflection points that can inform organizational leaders seeking to navigate the complexities of the post-pandemic business landscape.

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数字导向和混合引爆点：平衡面对面和远程工作

在什么情况下，增加更多的办公时间会开始侵蚀而不是提高组织绩效？尽管已经分别对远程、混合和现场工作进行了研究，但管理人员仍然缺乏关于如何适当混合这些安排以获得组织成果的循证指导。现有的研究很少将工作配置选择与公司层面的绩效联系起来，也没有考虑数字能力如何影响平衡。在社会技术系统（STS）理论的指导下，我们分析了30个国家的27,451家中小企业（sme），以探索不同的面对面工作强度及其与数字导向的相互作用是否转化为收入增长的有意义的变化。通过关注组织成果而非个人生产力，我们的研究旨在揭示战略拐点，为寻求应对疫情后商业环境复杂性的组织领导者提供信息。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Innovation & Knowledge Multiple-

CiteScore

16.10

自引率

12.70%

发文量

118

审稿时长

37 days

期刊介绍： The Journal of Innovation and Knowledge (JIK) explores how innovation drives knowledge creation and vice versa, emphasizing that not all innovation leads to knowledge, but enduring innovation across diverse fields fosters theory and knowledge. JIK invites papers on innovations enhancing or generating knowledge, covering innovation processes, structures, outcomes, and behaviors at various levels. Articles in JIK examine knowledge-related changes promoting innovation for societal best practices. JIK serves as a platform for high-quality studies undergoing double-blind peer review, ensuring global dissemination to scholars, practitioners, and policymakers who recognize innovation and knowledge as economic drivers. It publishes theoretical articles, empirical studies, case studies, reviews, and other content, addressing current trends and emerging topics in innovation and knowledge. The journal welcomes suggestions for special issues and encourages articles to showcase contextual differences and lessons for a broad audience. In essence, JIK is an interdisciplinary journal dedicated to advancing theoretical and practical innovations and knowledge across multiple fields, including Economics, Business and Management, Engineering, Science, and Education.