For whom does online social support matter most? Exploring the joint moderating roles of depressive symptoms and physical functioning in the relationship between online social support and quality of life
{"title":"For whom does online social support matter most? Exploring the joint moderating roles of depressive symptoms and physical functioning in the relationship between online social support and quality of life","authors":"Juwon Hwang","doi":"10.1016/j.chb.2025.108893","DOIUrl":null,"url":null,"abstract":"<div><div>Social support is a critical determinant of well-being, but its benefits may not be uniform across individuals. As more people connect online, it is important to understand when and for whom online social support is most beneficial. This study investigates how online social support relates to quality of life, focusing on the moderating roles of depressive symptoms and physical functioning, and compares these effects to a parallel model of offline social support. In both cases, social support was operationalized as perceived emotional support. Using a U.S. sample of 2650 adults, we test moderation in separate models for online and offline support. Results show that online support is positively associated with quality of life, with stronger effects for individuals experiencing higher depressive symptoms and lower physical functioning. A three-way interaction reveals that online support's benefits are most pronounced for those with both high depressive symptoms and low physical functioning. In contrast, offline support was also positively associated with quality of life and interacted significantly with depressive symptoms, but not with physical functioning or the three-way combination. Findings contribute to social compensation theory by showing that online environments provide especially effective support for individuals facing compounded psychological and physical challenges.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"177 ","pages":"Article 108893"},"PeriodicalIF":12.2000,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Computers in Human Behavior","FirstCategoryId":"102","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0747563225003401","RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2025/12/10 0:00:00","PubModel":"Epub","JCR":"Q1","JCRName":"PSYCHOLOGY, EXPERIMENTAL","Score":null,"Total":0}
引用次数: 0
Abstract
Social support is a critical determinant of well-being, but its benefits may not be uniform across individuals. As more people connect online, it is important to understand when and for whom online social support is most beneficial. This study investigates how online social support relates to quality of life, focusing on the moderating roles of depressive symptoms and physical functioning, and compares these effects to a parallel model of offline social support. In both cases, social support was operationalized as perceived emotional support. Using a U.S. sample of 2650 adults, we test moderation in separate models for online and offline support. Results show that online support is positively associated with quality of life, with stronger effects for individuals experiencing higher depressive symptoms and lower physical functioning. A three-way interaction reveals that online support's benefits are most pronounced for those with both high depressive symptoms and low physical functioning. In contrast, offline support was also positively associated with quality of life and interacted significantly with depressive symptoms, but not with physical functioning or the three-way combination. Findings contribute to social compensation theory by showing that online environments provide especially effective support for individuals facing compounded psychological and physical challenges.
期刊介绍:
Computers in Human Behavior is a scholarly journal that explores the psychological aspects of computer use. It covers original theoretical works, research reports, literature reviews, and software and book reviews. The journal examines both the use of computers in psychology, psychiatry, and related fields, and the psychological impact of computer use on individuals, groups, and society. Articles discuss topics such as professional practice, training, research, human development, learning, cognition, personality, and social interactions. It focuses on human interactions with computers, considering the computer as a medium through which human behaviors are shaped and expressed. Professionals interested in the psychological aspects of computer use will find this journal valuable, even with limited knowledge of computers.