Experiences and Impact of Face Masks Use on Patient Communication Among Portuguese Nursing Students During Clinical Practice in Hospital Setting: A Qualitative Descriptive Study

IF 4 2区医学 Q2 MANAGEMENT

Journal of Nursing Management Pub Date : 2025-10-17 DOI:10.1155/jonm/7724749

Blanca Ortiz-Rodriguez, Vanesa Gutiérrez-Puertas, Hélder Jaime Fernandes, Lorena Gutiérrez-Puertas

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Abstract

Aim

To explore the experiences and perceptions of nursing students during their clinical practice about communication with patients while wearing a face mask.

Design

A descriptive qualitative study was conducted.

Methods

Data were collected via semistructured, in-depth interviews between December 2024 and April 2025. Eighteen nursing students who communicate with patients while wearing a face mask during their clinical practice were recruited using purposive sampling. The interviews were audio-recorded and transcribed verbatim, and ATLAS.ti v.25.0.1 software was used for a thematic analysis of the interview data. The study adhered to the recommendations for reporting qualitative research (Standards for Reporting Qualitative Research).

Results

The analysis of the results revealed three themes: (1) When Communication Becomes a Challenge, (2) Academic and Clinical Environment Issues that Complicate the Communication Process, and (3) Resources and Strategies for Enhancing Effective Communication with Face Mask Use. Participants identified the elements of communication with patients that are affected by the use of masks, the educational limitations that hindered the communication process and their experience during clinical practice, as well as strategies and resources to improve communication with patients using face masks among nursing students.

Conclusion

Participants identified communication elements affected by face mask use that hinder effective communication and the development of the therapeutic relationship with patients, highlighting the need to implement strategies and resources in both academic and clinical settings.

Implications for Nursing Management

The findings of this study may inform the need for nursing managers to develop and implement educational resources and strategies for preceptors to improve effective communication with patients and satisfaction with the clinical learning environment among nursing students.

Abstract Image

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葡萄牙护理学生在医院临床实习期间使用口罩对患者沟通的影响：一项定性描述性研究

目的探讨护生在临床实习中对戴口罩与患者沟通的体会和体会。设计进行描述性定性研究。方法于2024年12月至2025年4月，采用半结构化深度访谈法收集数据。本研究采用有目的的抽样方法，招募了18名在临床实践中戴口罩与患者交流的护生。采访录音并逐字抄写，ATLAS。使用Ti v.25.0.1软件对访谈数据进行专题分析。该研究遵循了报告定性研究的建议（报告定性研究的标准）。结果分析结果揭示了三个主题：(1)沟通成为挑战；(2)使沟通过程复杂化的学术和临床环境问题；(3)增强口罩有效沟通的资源和策略。参与者指出了受口罩使用影响与患者沟通的因素，阻碍沟通过程的教育限制和他们在临床实践中的经验，以及改善护理学生与使用口罩的患者沟通的策略和资源。结论：参与者发现了受口罩使用影响的沟通因素，这些因素阻碍了有效的沟通和与患者的治疗关系的发展，强调了在学术和临床环境中实施策略和资源的必要性。本研究结果提示护理管理者有必要开发和实施教育资源和策略，以提高护理学生与患者的有效沟通和对临床学习环境的满意度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Nursing Management NURSING-

CiteScore

9.40

自引率

14.50%

发文量

377

审稿时长

4-8 weeks

期刊介绍： The Journal of Nursing Management is an international forum which informs and advances the discipline of nursing management and leadership. The Journal encourages scholarly debate and critical analysis resulting in a rich source of evidence which underpins and illuminates the practice of management, innovation and leadership in nursing and health care. It publishes current issues and developments in practice in the form of research papers, in-depth commentaries and analyses. The complex and rapidly changing nature of global health care is constantly generating new challenges and questions. The Journal of Nursing Management welcomes papers from researchers, academics, practitioners, managers, and policy makers from a range of countries and backgrounds which examine these issues and contribute to the body of knowledge in international nursing management and leadership worldwide. The Journal of Nursing Management aims to: -Inform practitioners and researchers in nursing management and leadership -Explore and debate current issues in nursing management and leadership -Assess the evidence for current practice -Develop best practice in nursing management and leadership -Examine the impact of policy developments -Address issues in governance, quality and safety