Unpacking the Role of Digital Dynamic Capabilities in ESG Performance: A Social Exchange Perspective on Organizational Trust and Identification

IF 13.3 1区管理学 Q1 BUSINESS

Business Strategy and The Environment Pub Date : 2025-10-17 DOI:10.1002/bse.70273

Shufeng Xiao, Taewoo Roh, Byung Il Park, Omar AL‐Tabbaa, Kyowon Seo

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引用次数: 0

Abstract

This study examines the role of digital dynamic capabilities (DDCs) in enhancing ESG performance, integrating insights from social exchange theory (SET). By conceptualizing organizational trust and organizational identification as key antecedents of DDCs, we propose that firms fostering trust‐based and identification‐driven environments are more effective in leveraging digital transformation to advance sustainability initiatives. Utilizing a two‐wave survey of 257 firms, we employ structural equation modeling to test our hypotheses. Findings reveal that organizational trust and identification positively influence DDCs, with DDCs serving as a partial mediator in the relationship between organizational trust and ESG performance. Moreover, organizational identification exhibits a direct effect on ESG performance rather than operating through DDCs. These results underscore the contingent role of digital transformation in sustainability strategies, emphasizing that trust and digital readiness are essential enablers of corporate ESG outcomes. The study contributes to both SET and dynamic capability perspectives by demonstrating how relational capital, when combined with digital adaptation mechanisms, facilitates ESG success.

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数字动态能力在ESG绩效中的作用：基于组织信任和认同的社会交换视角

本研究结合社会交换理论（SET）的见解，探讨数位动态能力（ddc）在提升ESG绩效中的作用。通过将组织信任和组织认同概念化为ddc的关键前提，我们提出，企业培养基于信任和认同驱动的环境，可以更有效地利用数字化转型来推进可持续发展举措。利用对257家公司的两波调查，我们采用结构方程模型来检验我们的假设。研究发现，组织信任和认同对企业发展目标有正向影响，企业发展目标在组织信任与ESG绩效的关系中起部分中介作用。此外，组织认同对ESG绩效表现出直接影响，而不是通过ddc运作。这些结果强调了数字化转型在可持续发展战略中的偶然性作用，强调了信任和数字化准备是企业ESG成果的重要推动因素。该研究通过展示关系资本与数字适应机制相结合如何促进ESG的成功，为SET和动态能力视角做出了贡献。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Business Strategy and The Environment Multiple-

CiteScore

22.50

自引率

19.40%

发文量

336

期刊介绍： Business Strategy and the Environment (BSE) is a leading academic journal focused on business strategies for improving the natural environment. It publishes peer-reviewed research on various topics such as systems and standards, environmental performance, disclosure, eco-innovation, corporate environmental management tools, organizations and management, supply chains, circular economy, governance, green finance, industry sectors, and responses to climate change and other contemporary environmental issues. The journal aims to provide original contributions that enhance the understanding of sustainability in business. Its target audience includes academics, practitioners, business managers, and consultants. However, BSE does not accept papers on corporate social responsibility (CSR), as this topic is covered by its sibling journal Corporate Social Responsibility and Environmental Management. The journal is indexed in several databases and collections such as ABI/INFORM Collection, Agricultural & Environmental Science Database, BIOBASE, Emerald Management Reviews, GeoArchive, Environment Index, GEOBASE, INSPEC, Technology Collection, and Web of Science.