{"title":"Caring behavior: perspectives from nurses and parents of hospitalized children.","authors":"Mehri Ansariniaki, Seifollah Alaei, Mojtaba Khoshdast Kakhki, Majid Mirmohammadkhani","doi":"10.1186/s12887-025-06153-y","DOIUrl":null,"url":null,"abstract":"<p><strong>Background: </strong>The active presence of parents during the care and treatment of children in the hospital serves a crucial role in care provision. Considering the perspective on caring behavior from both nurses and clients is essential for planning and enhancing the quality of nursing care. This study assessed nurses' and parents' perceptions of nursing care.</p><p><strong>Method: </strong>A cross-sectional descriptive study was conducted between December 2022 and June 2023 at a tertiary pediatric referral hospital in Iran, involving 115 nurses and 115 parents. Demographic data and responses to Wolff's Caring Behavior Questionnaire were collected during morning and evening shifts, with questionnaires retrieved at the end of each shift. Data were analyzed using SPSS version 25.</p><p><strong>Result: </strong>Nurses' perception yielded an average caring behavior's score of 234.37±15.25, whereas parents' perception averaged 213.01±43.7. A statistically significant difference was observed between nurses' and parents' average scores of caring behavior perception (p<0.001). The highest average scores for caring behavior perception dimensions were associated with attentiveness to others' experiences and professional knowledge and skills among nurses and parents. A statistically significant difference (p<0.001) existed between nurses and parents across all domains. Also, age, insurance coverage of families, and working stability of nurses exhibited significant associations with their perception of caring behavior.</p><p><strong>Conclusion: </strong>Although nurses and parents reported above-average caring behavior scores were above average, nurses exhibited significantly higher levels. Misalignment in parents' perceptions may stem from specific familial challenges influencing their interpretation of nursing care. Hospital and nursing leadership should consider strategies to strengthen caring behaviors among nurses. Enhancing role clarity may align service recipients' expectations with professional responsibilities. Furthermore, improving nurses' job stability is essential to support consistent and effective caring behavior.</p>","PeriodicalId":9144,"journal":{"name":"BMC Pediatrics","volume":"25 1","pages":"784"},"PeriodicalIF":2.0000,"publicationDate":"2025-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12505758/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"BMC Pediatrics","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.1186/s12887-025-06153-y","RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"PEDIATRICS","Score":null,"Total":0}
引用次数: 0
Abstract
Background: The active presence of parents during the care and treatment of children in the hospital serves a crucial role in care provision. Considering the perspective on caring behavior from both nurses and clients is essential for planning and enhancing the quality of nursing care. This study assessed nurses' and parents' perceptions of nursing care.
Method: A cross-sectional descriptive study was conducted between December 2022 and June 2023 at a tertiary pediatric referral hospital in Iran, involving 115 nurses and 115 parents. Demographic data and responses to Wolff's Caring Behavior Questionnaire were collected during morning and evening shifts, with questionnaires retrieved at the end of each shift. Data were analyzed using SPSS version 25.
Result: Nurses' perception yielded an average caring behavior's score of 234.37±15.25, whereas parents' perception averaged 213.01±43.7. A statistically significant difference was observed between nurses' and parents' average scores of caring behavior perception (p<0.001). The highest average scores for caring behavior perception dimensions were associated with attentiveness to others' experiences and professional knowledge and skills among nurses and parents. A statistically significant difference (p<0.001) existed between nurses and parents across all domains. Also, age, insurance coverage of families, and working stability of nurses exhibited significant associations with their perception of caring behavior.
Conclusion: Although nurses and parents reported above-average caring behavior scores were above average, nurses exhibited significantly higher levels. Misalignment in parents' perceptions may stem from specific familial challenges influencing their interpretation of nursing care. Hospital and nursing leadership should consider strategies to strengthen caring behaviors among nurses. Enhancing role clarity may align service recipients' expectations with professional responsibilities. Furthermore, improving nurses' job stability is essential to support consistent and effective caring behavior.
背景：在医院照顾和治疗儿童期间，父母的积极存在在护理提供中起着至关重要的作用。从护理人员和来访者的角度考虑护理行为对护理计划和提高护理质量至关重要。本研究评估护士及家长对护理的认知。方法：于2022年12月至2023年6月在伊朗一家三级儿科转诊医院进行了一项横断面描述性研究，涉及115名护士和115名家长。在早班和晚班期间收集人口统计数据和沃尔夫关爱行为问卷的回答，并在每班结束时收回问卷。数据分析采用SPSS version 25。结果：护士感知产生护理行为的平均得分为234.37±15.25分，家长感知产生护理行为的平均得分为213.01±43.7分。结论：护士和家长的关爱行为感知得分均高于平均水平，但护士的水平明显高于平均水平。父母观念的不一致可能源于影响他们对护理理解的特定家庭挑战。医院和护理领导应考虑加强护士关爱行为的策略。提高角色清晰度可以使服务接受者的期望与专业责任保持一致。此外，提高护士的工作稳定性对于支持一致和有效的护理行为至关重要。
期刊介绍：
BMC Pediatrics is an open access journal publishing peer-reviewed research articles in all aspects of health care in neonates, children and adolescents, as well as related molecular genetics, pathophysiology, and epidemiology.
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